Product Reporting & Enablement Senior Associate

Join us to drive data-driven decision-making and enable product excellence. Make an impact by improving reporting, tooling, and collaboration.

Job Summary:
As a Product Reporting & Enablement Senior Associate in the Co-Brand Card Tooling, Reporting, and Change Management team, you provide fast, effective support for tooling and data issues, helping teams deliver high-quality products. You partner with stakeholders across business and technology to develop dashboards, maintain data sets, and drive adoption of best practices. You play a key role in enabling reliable reporting, automating workflows, and fostering a collaborative environment that supports organizational goals.

Job responsibilities:

• Provide fast, effective support for tooling and data problems, contributing to product and team-level improvements
• Identify and resolve Jira and Align data issues to ensure product information remains accurate and trusted
• Create and maintain guides, job aids, and instructions for tool usage and best practices
• Support onboarding and training for new tool users and help drive adoption across teams
• Collaborate with team members and partners to ensure compliance and alignment with business needs
• Partner with stakeholders to understand reporting needs, share insights, and align goals, deliverables, and timelines
• Develop and deliver data-driven solutions, including dashboard creation, data set development, and analysis
• Assemble, validate, and maintain data sets used in dashboards and reporting to ensure data quality and integrity
• Build and maintain Tableau dashboards that are accurate, user-friendly, and aligned to business requirements
• Identify reporting and visualization opportunities to enhance business intelligence and decision-making
• Communicate findings, recommendations, and process improvements clearly with peers and managers
• Help automate workflows and reduce manual effort using Alteryx, SQL, and related tools
• Contribute to a collaborative team environment through knowledge sharing and support of team initiatives

Required qualifications, capabilities, and skills:

• Bachelor’s degree required
• 3+ years of experience in an enterprise product, data, or technology environment
• Proficiency with product development and delivery tools (e.g., Jira/Align)
• Hands-on experience with Tableau or comparable visualization tools
• Hands-on experience with Alteryx for workflow design, data preparation, and automation
• Working knowledge of SQL and relational databases
• Strong attention to detail and commitment to producing accurate, high-quality work
• Strong communication and collaboration skills
• Ability to tailor content to different audiences and business needs
• Demonstrated initiative, willingness to learn, and adaptability
• Commitment to diversity, equity, and inclusion

Preferred qualifications, capabilities, and skills:

• Agile and/or Project Management certification
• Experience in financial services or related industry
• Demonstrated ability to contribute to a diverse and inclusive team environment

To be eligible for this position, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this position.  Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.