IT Asset Management Analyst (ITAM)

IT Asset Management Analyst (ITAM) – Technology Operations

Salary £34,730.00 - £40,518.00 (dependent on experience)

Southampton Hybrid
Full time

Our growing Technology and Design team plays a key role in ensuring OS is at the cutting edge of geospatial capability and is looking for people to join them. Its mission is to work across the business to provide customer centric design and technology services.

Join us and you’ll have an opportunity to make an impact. To empower projects that deliver real-world benefits across Britain and internationally. To hear our customers say they couldn’t have done it without us. And to be central to OS’s vision: to be recognised as world leaders in geospatial services; creating location insight for positive impact.

About the role

We want to welcome a pro-active, detail-oriented and technical minded ITAM Analyst to join our high performing ITAM Service.

In this role, you will help us gain complete visibility and control over our IT assets, ensuring compliance, optimising costs, and supporting smarter decision‑making across the organisation. As an ITAM Analyst, you’ll manage the lifecycle of hardware and software assets, maintain our asset management tools, analyse usage and financial data, and partner with teams across Tech Ops and Corporate Services. This is not a reporting-only analyst position; it’s a hands‑on technical role responsible for tooling, automation, integration, data quality, lifecycle governance, and driving operational excellence across the ITAM components.

As an ITAM Analyst, you will be responsible for the management of asset lifecycles, software asset management (SAM), hardware/mobile asset management (HAM/MAM), software application management (software applications) and ITAM tooling.  You will ensure IT assets are accurately tracked, compliant and cost‑optimised, working with Procurement to ensure proper asset acquisition, compliance and value. You will contribute to client refreshes and provide technical support, maintenance and development for ITAM tooling, systems and associated CMDB integrations.

What we’re looking for

The candidate for the position of ITAM Analyst must meet the following essential criteria:

• Experience maintaining and validating asset inventories.

• Experience identifying inefficiencies and leading initiatives to streamline ITAM workflows.

• Experience handling operational issues and supporting IT incident and request management.

• Experience adhering to policies, supporting audits and addressing vulnerabilities.

• Experience delivering within multiple sub-functions of IT Asset Management; SAM, HAM, MAM.

• Strong technical capability, with an ability to understand Asset components, inventory and discovery agents.

Desirable criteria:

• Experience building integrations, automations and workflows.

• Experience managing end-to-end asset lifecycle from acquisition to retirement.

• Familiarity of software licensing models and regulatory standards.

• Familiarity of ITAM best practices.

• ITIL foundation knowledge.

If you are interested in joining a team that lies at the heart of what OS is about, we are looking for someone that can demonstrate skills and experience in: 

• Someone proactive, curious and with a high attention to detail.

• A data ownership mindset, with strong analytical and problem-solving skills.

• Very good organisational skills and an ability to prioritise tasks and deliver to deadlines.

• A technically strong ITAM professional who can demonstrate an ability to adapt, contributing to the delivery of the multiple ITAM functions.

• Capable of driving best practice initiatives and continuous improvements.

• Excellent customer service skills and technical troubleshooting/resolution abilities.

The Rewards

We want you to love what you do. That is why our benefits package rewards a job well done.

• Salary £34,730.00 - £40,518.00 (dependent on experience)

• Performance related bonus up to 10%

• A competitive pension scheme (OS contributes up to 12.07%)

• 28 days annual leave in addition to bank holidays on joining, (3 taken over Christmas) increasing by one day per year, to a maximum of 5 years

• Enhanced family leave, including up to 12 weeks paid partner (paternity) leave

• Free subscription to OS Maps

• Access to online learning platforms

• Coaching and Mentoring schemes

• Plus, a suite of excellent additional perks and benefits

At OS, we believe looking after your health and wellbeing means more than posters and events. We empower you to manage your work and life the way you need it by offering things like

• An extra days’ leave for each year you work, up to 33 days

• Employee Assistance Programme

• Hybrid working

• Free onsite parking at our modern HQ in Southampton

• We adopt flexible working and can consider different working hours dependent on the role and your personal circumstances

• Eyecare Vouchers

• OS Explorers Nursery discount

• Cycle to Work scheme

• We believe that as a company we should give back wherever we can, so we give you 1 day a year to volunteer for charities that are important to you, as well as offering a match funding scheme

Location & Working Pattern

OSHQ is based in Southampton, Hampshire but at OS we embrace a hybrid working model and provide flexibility to work from our fantastic offices in Southampton or from home. This role is within a Service which provides internal end-user support, in-person at OSHQ, you will therefore be required to work in the office on a regular basis, with the ability to work flexibility, around a team rota.

Security & Eligibility 

OS conducts pre-employment checks for anyone made an offer of employment, including identity, right to work, employment history and criminal record checks (via Disclosure & Barring Services (DBS).   

Some of our roles may require additional security vetting. We will advise candidates during the recruitment process if additional vetting may be required for that specific role.  

This role requires the right to work in the UK at the time of application.  Unfortunately, OS cannot provide visa sponsorship for this position. 

Inclusion at OS 

Research shows that people from underrepresented groups often hesitate to apply unless they meet every requirement. At Ordnance Survey, we’re committed to building a diverse, inclusive and welcoming workplace. 

If this role excites you but your experience doesn’t match every point, we encourage you to apply. You may be the right person for this role or another opportunity at OS. 

We are happy to consider any reasonable adjustments that people may need during the recruitment process, and you will be asked whether you require any during the application process.  

Key details 

Closing date: 17 June 2026 @23:59pm

Interview location: Interviews will take place in person at Ordnance Survey Head office.

Who we are 

We are Ordnance Survey, Great Britain’s national mapping service and a pioneer in geospatial technology. With over 230 years of trusted data, we empower better decisions, deeper understanding, and meaningful connections to the places we live, move through, and care for. 

Three principles one direction  

• Clear the path – Cut the noise. Simplify. Move at pace.  

• Seek the story – Listen. Understand. Speak up.  

• Do what matters – Focus on value. 

Our principles unite us in delivering our Data & Destinations strategy with more simplicity, more clarity, and renewed momentum for each other and for our customers.   

They’re here to create more good days, and fewer harder ones but only if each one of us plays our part.   

Skills required for this role:

Asset Maintenance, Asset Management Plans, Asset Recovery, Asset Tracking, Business Reporting Tools, Collaboration, Communication, Cross-Functional Teamwork, Data Analysis, Data Interpretations, Hardware Refresh, IT Asset Management (ITAM), IT Asset Management Tools, ITIL Framework, ITIL Practices, It Reporting, Standards Compliance, Teamwork, Teamwork Communication