Software Engineer III - Application Support

We have an exciting and rewarding opportunity for you to take your software engineering career to the next level. 

As a Software Engineer III at JPMorganChase within the Commercial & Investment Bank, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives.

Job responsibilities

• Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
• Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems
• Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
• Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems
• Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture
• Contributes to software engineering communities of practice and events that explore new and emerging technologies
• Adds to team culture of diversity, opportunity, inclusion, and respect

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 3+ years applied experience

• Hands-on practical experience in system design, application development, testing, and operational stability

• Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud i.e. Kubernetes and Amazon Web Services

• Experience with ticketing systems, such as ServiceNow and Jira Service Desk

• Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages

• Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security

• Demonstrated knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, , etc.)

• Working knowledge on tools & Platforms – Geneos, Service Now, Grafana, Splunk, DynaTrace, Oracle, Cloud Based platforms, Java applications. Monitoring and Supporting Applications – Infrastructure as well as functional side. Incident & Problem Management, Change Review and Approval Process

• Knowledge on Unix command and Shell Sscripting and SQL Queries is required

Preferred qualifications, capabilities, and skills

• Familiarity with modern front-end technologies
• Exposure to cloud technologies