Digital Product Director - Entitlements & Permissions - Executive Director

Are you a Product Director ready to lead secure, scalable entitlements and permissions for JPMorganChase's next-gen digital platform? If so, you've found the right team!
 

As a Product Director, Entitlements & Permissions on JPMorganChase's modern digital banking platform for innovation economy and emerging middle market clients, you will own the product vision, strategy, and end-to-end execution of access management capabilities—including roles, permissions, approval workflows, and administrative experiences—while leading a team of Product Managers and partnering with Design, Technology, and Control functions to deliver secure, scalable, and intuitive solutions in a complex, highly regulated environment.

Job Responsibilities

• Lead end-to-end product ownership for Entitlements & Permissions, including role-based access control (RBAC), approval workflows, administrative tooling, and self-service capabilities.
• Define and drive product vision, strategy, and roadmap, translating objectives into measurable outcomes, milestones, and delivery plans.
• Partner with Design and Technology teams to build solutions that are secure, resilient, scalable, and user-centric.
• Collaborate with risk and control partners (Information Security, Privacy, Compliance, Operational Risk, Audit) to ensure strong governance, controls, and policy alignment across the product lifecycle.
• Own backlog prioritization and execution across the Entitlements product suite, ensuring clear requirements, acceptance criteria, and release readiness.
• Communicate product strategy, progress, and trade-offs to senior leadership through clear, data-driven narratives.
• Leverage data and emerging technologies responsibly to inform decision-making, measure performance, and enhance customer experience.
• Develop and coach Product Managers while fostering high-performing, agile, cross-functional teams.

Required Qualifications, Capabilities, and Skills

• Bachelor's degree or equivalent practical experience.
• Significant experience in product management leadership within Financial Services, with end-to-end ownership from strategy through delivery and lifecycle management.
• Proven ability to lead in matrixed organizations and influence outcomes across senior stakeholders.
• Strong executive communication skills, with the ability to simplify complex concepts and drive alignment.
• Demonstrated experience in data-driven product management, including KPI definition, analytics, and iterative delivery.
• Proficiency with Jira and agile delivery practices.
• Highly organized with strong execution discipline and attention to detail in complex programs.

Preferred Qualifications, Capabilities, and Skills

• Advanced degree (MBA, MS, or equivalent).
• Experience in startups and/or fintech environments, particularly in platform, identity/access management, or administrative tooling domains.
• Working knowledge of software engineering principles and design fundamentals to enable effective partnership with technical and design teams.

This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase's review of criminal conviction history, including pretrial diversions or program entries.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.