Vice President - Global Screening Operations Audits & Exams

JOB DESCRIPTION

Join us at Chase and make a real impact every day for your customers, your community, and yourself. Build your career on our strong foundation and help shape what's next—for you and for us. We value creativity, growth, and collaboration, offering opportunities to advance your skills and career. Be part of a team that transforms data into decisions and solutions for a global leader in financial services.

As a Vice President – Global Screening Operations Audits & Exams within JPMorgan Chase, you will lead day-to-day management of internal audits and regulatory examinations, ensuring timely, accurate, and well-controlled responses. You will serve as a central Control point and Governance Lead across Compliance, Risk, Legal, Technology, Operations, and business stakeholders, driving the RFI process, regulatory and audit engagement management, improving Audit/Exam governance processes, and strengthening readiness for future Audits/exams

Job Responsibilities

• Coordinate end-to-end execution of internal audits, regulatory examinations, due diligence questionnaires (DDQs), and regulatory information requests with the Audit Coordinators including planning, information requests, walkthroughs, testing support, and deliverables.
• Serve as a primary point of contact for auditors/examiners and internal stakeholders; maintain clear communication, expectations, timelines, and escalation management across global stakeholders.
• Ensure responses are consistent, evidence-based, and Service Owners have confirmed alignment to policies/procedures and control design/operation.
• Facilitate engagements across Transaction Screening, Client List Screening, Data Quality, Technology, Governance, Product, and Transformation teams
• Manage document and data requests, including intake, triage, assignment, tracking, escalation, and ownership identification for all audit and regulatory requests.
• Oversee First Day Letters (FDLs), Requests for Information (RFIs), and Follow-Up Requests (FURs), ensuring timely completion and adherence to strict regulatory deadlines and review written responses and supporting evidence for completeness, accuracy, clarity, and consistency; challenge gaps and drive closure.
• Maintain auditable records of submissions, decisions, approvals, evidence repositories, variances, and regulatory correspondence and ensure all submissions receive appropriate executive and operational approvals prior to regulator or auditor submission.
• Communicate Audit and Exam observations, findings, and remediation requirements to Service Owners and OCM partners. Share all supporting evidence and documentation provided during audits/exams to Service Owners and OCM for review and remediation planning and track outstanding findings, open actions, and follow-up requests through closure and management escalation when necessary.
• Identify themes and systemic risks across audits/exams; recommend control enhancements and process improvements and improve exam readiness through playbooks, standardized response templates, evidence inventories, training, and regulatory preparedness initiatives.
• Enhance the operating model by improving governance, documentation standards, metrics, and audit/exam tracking capabilities. and drive continuous improvement initiatives to support evolving regulatory expectations and examination requirements across global jurisdictions.
• Partner with Operations, Compliance, Controls, Legal, Technology, CORE, Audit, and Regulatory Affairs teams to ensure consistent treatment of regulatory and audit matters and also coordinate cross functional responses.

Required qualifications, capabilities and skills

• Master's Degree or equivalent experience.
• Professional certifications in Audits/Control Management
• 6 plus years of experience in audit, regulatory exam management, compliance/risk management, Financial Crimes, AML/Sanctions Operations, or a closely related control function within financial services.
• Strong knowledge of risk and control frameworks (e.g., three lines of defense concepts, control design vs. operating effectiveness) and proven ability to manage multiple concurrent audits/exams, regulatory engagements and deadlines with high attention to detail.
• Excellent written and verbal communication skills, including producing clear narratives for senior audiences.
• Strong project/program management skills (planning, tracking, Status reporting, Stakeholder alignment, RFI governance and Executive reporting.
• Sound judgment and ability to appropriately escalate risk.
• Structured problem-solving and ability to synthesize complex information into actionable insights with the ability to influence without authority and drive accountability across functions and Global Stakeholders.
• Experience managing large-scale regulatory requests, examination deliverables, executive approvals, and evidence governance processes with a high integrity, confidentiality, and professionalism when handling sensitive information.
• Comfort operating in a fast-paced, highly regulated environment and experience interacting directly with banking regulators and/or leading exam responses.

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

ABOUT THE TEAM

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.