Lab Infrastructure & Operations Technician

Description

Position Summary

We are seeking a highly organized and hands-on Lab Infrastructure & Operations Technician to manage engineering lab infrastructure, hardware assets, machine provisioning, and inventory operations. The candidate will act as a lab owner, ensuring engineering teams have the required hardware, test systems, and machine configurations to support development and validation activities.

The role requires a combination of IT support, hardware management, lab administration, and coordination with engineering teams for machine setup, maintenance, and infrastructure changes.

In This Role, Your Responsibilities Will Be:

1. Lab Administration & Ownership

   • Serve as the primary point of contact for engineering lab operations.

   • Maintain overall lab health, organization, and operational readiness.

   • Ensure test benches, development systems, and lab equipment remain functional and available.

   • Coordinate lab infrastructure changes and equipment relocations.

2. Hardware & Procurement Management

   • Work with procurement teams to identify, order, and track hardware requirements.

   • Manage hardware including: 

     • National Instruments (NI) Modules

     • PXI/PXIe Chassis and Controllers

     • Engineering Workstations

     • Test Equipment

     • Network Devices and Peripherals

   • Coordinate with vendors for quotations, procurement, repair, and replacement processes.

3. Asset & Inventory Management

   • Maintain accurate inventory records and asset tracking databases.

   • Track asset allocation, ownership, utilization, and availability.

   • Conduct regular inventory audits and reconciliation activities.

   • Manage hardware lifecycle from acquisition to retirement.

4. Machine Provisioning & Maintenance

   • Configure, deploy, and maintain engineering and test machines.

   • Perform machine imaging, reimaging, OS installation, and recovery activities.

   • Install and maintain software tools, drivers, and engineering applications.

   • Troubleshoot hardware and software-related issues.

5. Engineering & Developer Support

   • Support developers and validation teams with machine setup and hardware requirements.

   • Assist with workstation upgrades and hardware modifications.

   • Support connectivity changes, hardware integration, and test setup requirements.

   • Coordinate and execute machine replacement and upgrade activities.

6. Infrastructure Support

   • Assist with network connectivity changes and cable management.

   • Support rack installations and hardware setup activities.

   • Maintain documentation related to lab infrastructure and system configurations.

7. Documentation & Process Improvement

   • Create and maintain SOPs, asset records, and operational documentation.

   • Drive improvements in inventory control and lab management processes.

   • Ensure accurate documentation of hardware configurations and asset movements

Who You Are:

You build partnerships and work collaboratively with others to meet shared objectives. You consistently deliver reliable results, even in a fast-paced environment with competing priorities. You take ownership of challenges, using a hands-on approach to resolve issues and improve processes. You effectively communicate information, maintain organized documentation, and support customers with a responsive and service-oriented mindset.

For This Role, You Will Need:

• Diploma (NTTF) in Electronics, Computer Engineering, Instrumentation, or a related field; or B.E./B.Tech in Electronics, Electrical Engineering, Computer Science, Information Technology, Instrumentation, or a related discipline; or BCA or B.Sc. in Computer Science, Information Technology, or a related field.
• Experience supporting engineering labs, hardware assets, IT infrastructure, or technical operations environments.
• Knowledge of hardware inventory management and asset lifecycle processes.
• Experience with computer hardware troubleshooting and maintenance.
• Familiarity with Windows operating system installation, imaging, reimaging, and recovery processes.
• Understanding of engineering lab administration and operational support activities.
• Ability to coordinate with vendors, procurement teams, and internal stakeholders.
• Strong documentation, reporting, and organizational skills.
• Working knowledge of networking fundamentals and connectivity concepts.
• Proficiency with Microsoft Office applications and asset management tools.
  Strong problem-solving, prioritization, and customer service skills.
• Effective verbal and written communication abilities.

Preferred Qualifications That Set You Apart:

• Experience working with National Instruments (NI) hardware and related test environments.
• Familiarity with PXI and PXIe systems.
• Experience supporting engineering development, validation, or test laboratories.
• Basic PowerShell scripting knowledge.
• Understanding of development and test infrastructure environments.
• Experience managing hardware procurement, inventory audits, and asset tracking systems.
• Exposure to workstation deployment, hardware upgrades, and lab infrastructure project

Our Culture & Commitment to You:

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results. 

We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.