Business Analyst - Corporate Change

The Role

The Corporate Change team in Europe is hiring a Business Analyst to support strategic and regulatory change initiatives with a focus on a key Know Your Customer (KYC) project. This role involves collaborating across multiple departments to translate complex business needs into actionable solutions.
This is an exciting opportunity to work at the heart of Vanguard's European transformation agenda, helping shape and deliver initiatives that have a meaningful impact across the business. As a trusted partner to senior stakeholders, project managers and business leaders, you will play a key role in turning complex challenges into practical, value-driven solutions. 

Your initial focus will be a strategically important Know Your Customer (KYC) programme, working across Operations, Compliance, Legal, Risk, Technology and the broader business to help define requirements, solve problems and drive delivery. Beyond this, you will have the opportunity to contribute to a diverse portfolio of strategic and operational change initiatives across Vanguard Europe. 

This role is ideal for someone who enjoys getting to the root of complex problems, bringing structure to ambiguity and influencing outcomes through analysis, collaboration and stakeholder engagement. You will work closely with Senior Project Managers, gaining exposure to senior leaders across the organisation while building expertise in business analysis, change delivery and transformation. 

We are looking for an individual who is intellectually curious, motivated to challenge the status quo and excited by the opportunity to make a tangible impact. The successful candidate will be a proactive problem solver, a strong relationship builder and someone who thrives in a fast-paced environment where no two days are the same. 

This role offers an excellent development opportunity for someone looking to broaden their network, deepen their understanding of Vanguard's European business and play an important role in shaping how we deliver change across the organisation. 

In this role you will

• Partner closely with Project and Senior Project Managers to support the successful delivery of change initiatives through business analysis, requirements gathering, current and future state assessments, risk management, delivery assurance and issue resolution

• Find and propose creative ways to solve problems and work closely with internal and external teams to evaluate business opportunities, documenting requirements and areas for improvement

• Analyse business processes, systems, data and operating models to identify dependencies, assess impacts and support the design and implementation of effective business solutions

• Partner with internal and external teams to develop and maintain project documentation, artefacts and deliverables required to support successful project execution

• Align to the project manager to be an advocate for change, by clearly articulating the benefits and promoting acceptance, across functional team members and leadership teams, of ‘to-be’ models and frameworks

• Be able to estimate effort for requirement elicitation and analysis across projects

• Ensure all analysis, deliverables and recommendations align with business objectives and Vanguard's change management standards, frameworks and methodologies

• Define and document the requirements for system integrations and assist in implementing solutions

What it takes

• Demonstrable experience in using tools, data analysis, documentation and strategic problem solving to successfully progress projects to completion

• Previous experience in the wealth industry ideally KYC, AML, Client Onboarding or Financial Crime programmes is beneficial but not required

• Excellent written, visual, and verbal communications skills, able to influence and negotiate whilst showing business judgment and work ethic

• Diligence with strong organisational, interpersonal and relationship management skills

• Ability to deliver multiple concurrent projects and manage competing priorities

Special Factors 

• Vanguard is not offering visa sponsorship for this position

• This is a hybrid position and would require you to work in the office 3 days per week (Tuesday, Wednesday & Thursday)

• Please note that we review applications on a rolling basis and may close this role early if there is a high level of interest. To avoid missing out, we recommend applying as soon as possible

Why Vanguard? 

Vanguard is a different kind of investment company. It was founded in the United States in 1975 on a simple but revolutionary idea: that an investment company should manage its funds solely in the interests of its clients. 

This is a philosophy that has helped millions of people around the world to achieve their goals with low-cost, uncomplicated investments. 

It's what we stand for: value to investors. 

Inclusion Statement  

Vanguard’s continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: “Do the right thing.”  

We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard’s core purpose through our values. 

When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard's core purpose: to take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.