Call Center Sales

Self-motivated. Detail-oriented. Adaptable. If these qualities describe you, consider applying to become an Inbound Sales Representative at Spectrum. In this individual contributor role, you will play a key part in connecting millions of prospective and current customers to the products and services that power their digital lives. As an Inbound Sales Representative, you will work in one of our call centers where you will engage customers via inbound calls, chat messages and email. By utilizing a consultative sales approach, you will identify their needs and present tailored solutions from our suite of products and services, including Spectrum Internet, Mobile, streaming and linear Video, and Voice, guiding them through the purchasing process, to meet your sales targets and enhance the overall customer experience. Inbound Sales Representatives have the opportunity to build rewarding careers with us while achieving their financial goals. As a member of our team, you’ll have the tools and resources needed to build a long and successful career with us. Up to one year of sales experience is required; two or more years of call center sales experience is preferred. This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. As a Call Center Sales Representative, you'll leverage your skills to handle inbound sales calls effectively. You'll be instrumental in acquiring new customers and upselling additional products and services to existing customers. Your expertise will drive our revenue growth and enhance customer satisfaction. What our Call Center Sales Representatives Enjoy Most About the Role -Delivering exceptional service by collaborating with other departments to resolve customer issues and promote current marketing campaigns and promotions. -Achieving and surpassing goals to achieve and exceed sales targets through effective telephone-based selling techniques and prompt, efficient handling of inbound sales calls. -Maximizing revenue by selling products and services to new and existing customers, identifying upselling and cross-selling opportunities. -Becoming a Product Expert and mastering the order processing systems and explaining all products and services to customers, while staying informed about competitors. Working Conditions: Normal office environment. Required Qualifications Education: High school diploma or equivalent. Skills & Abilities: -Clear, straightforward and professional communication with customers and colleagues. -Proven sales techniques with consistent achievement of sales goals. -Proficiency in computer and consumer electronics. -Competence in using personal computers and relevant software applications, including billing systems. -Strong verbal and written communication skills and effective organizational skills with the ability to prioritize tasks. -Demonstrated judgment and initiative in accomplishing job duties. -Working knowledge of cable communications products and services, including TV, internet, and telephone. Preferred Qualifications: 2+ years of call center sales experience.