Workplace Inbound Consultant

What You'll Do
As an Inbound Sales Consultant, you’ll be the first point of contact for individuals reaching out to Vanguard—people who are ready to take control of their financial future. You’ll:

• Promote Vanguard’s broad array of products and services to prospective and existing clients, helping them discover the value of investing with us.
• Uncover and understand client needs, then match them with the right Vanguard solutions—whether it’s retirement planning, brokerage services, or investment guidance.
• Collaborate with a team that’s as driven and client obsessed as you are.

Why You'll Love it Here

• Career Growth at Speed: This role is a launchpad. Many of our top-performing consultants move into advanced sales roles within 12–18 months.
• Coaching Culture: You’ll receive hands-on training, regular feedback, and mentorship from leaders who are invested in your success.
• Fun, Competitive Atmosphere: We celebrate wins, support each other, and bring energy to every interaction. Whether it’s team challenges or recognition programs, we make success exciting.
• Mission-Driven Work: At Vanguard, you’re not just selling—you’re empowering people to build better financial futures.

Qualifications

• Broad knowledge of Vanguard funds, products and services and markets expected.
• Ability to deliver exceptional client relationship management experience.
• Experience and comfort in dealing with ambiguity and ability to apply conceptual thinking.
• Minimum of one-year related work experience. One year’s experience as sales professional preferred.
• Series 7/63 and 65/66 (or ability to obtain within department guidelines).
• Undergraduate degree or equivalent combination of training and experience.
• Excellent oral and written communication skills.
• Excellent problem-solving skills.
• Strong time management skills.
• Comfort with web, email, social media channels in which clients engage with Vanguard.

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.