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We’re looking for an experienced Principal Cloud Operations Engineer to join our team in Barcelona. You’ll play a senior technical leadership role in designing, operating, and continuously improving the cloud infrastructure that underpins Sage HCM – our recently acquired HR and payroll platform (formerly Criterion), now expanding across North America, the UK, and Canada.
The platform runs on AWS and you’ll join at an exciting early stage, going through a structured handover with the existing technical team. You’ll be expected to be highly autonomous and to quickly become the go-to cloud operations expert for the product.
Note: This is a hybrid role requiring 3 days per week in our Barcelona office.
30 Days: Gain a thorough understanding of the Sage HCM platform architecture and the existing cloud infrastructure. Begin the structured handover with the current technical contractors, meet your team, and familiarise yourself with Sage’s engineering standards.
60 Days: Take active ownership of day-to-day cloud operations. Contribute to incident response, observability improvements, and cost optimisation. Begin identifying toil and automation opportunities.
90 Days: Own the cloud operations strategy for Sage HCM end-to-end. Lead the completion of the contractor handover, establish robust platform standards, and act as the senior technical voice in architecture discussions.
You’ll join a distributed Cloud Operations team spanning Barcelona, Newcastle, and beyond. Your line manager is the Engineering Manager for Cloud Operations, who focuses on autonomy and technical excellence. You will also collaborate closely with contractors based in Eastern Europe during the initial transition phase.
Reliability, security, and performance of the Sage HCM cloud environment.
Measurable reductions in operational toil through automation and tooling.
Quality and completeness of platform documentation, SOPs, and runbooks.
Speed and effectiveness of incident response and root cause resolution.
Contribution to cost optimisation and total cost of ownership reduction.
Thought leadership in DevOps/SRE culture and mentorship of engineers.
You’ll own the cloud operations of Sage HCM on AWS, building automation and self-service tooling that allows engineering teams to move faster. You’ll monitor platform health, lead incident response, and drive continuous improvement across reliability, security, and cost.
You will define and maintain Infrastructure as Code (IaC), manage CI/CD pipelines, and ensure compliance. Given the platform’s presence in the US market, occasional out-of-hours availability is expected – consistent with a senior operations role.
10+ years of experience in IT, with substantial exposure to CloudOps, DevOps, or SRE.
Minimum 5 years of hands-on cloud experience – AWS strongly preferred (Azure or GCP also valued).
Deep knowledge of cloud-native technologies: Kubernetes, Docker, AWS ECS/Fargate, AKS, and serverless.
Hands-on experience with IaC tooling: Terraform, AWS CDK, CloudFormation, or Azure Bicep.
CI/CD Expertise: Building pipelines via GitHub Actions, Azure DevOps, or equivalent.
Observability: Experience with Datadog, New Relic, or Sumo Logic.
Scripting: Proficiency in Python, Bash, PowerShell, or Ruby.
Security & Compliance: Strong understanding of SOC 2, PCI DSS, and HIPAA.
Soft Skills: Excellent communication in English; Spanish fluency is a plus.
Medical and dental insurance: Fully funded.
Flexible benefits: Tax savings on meal/transport vouchers, childcare, and training.
Well-being: Free access to the Calm app, 24/7 counselling, and Healthy Mind Coaches.
Flexible working: "One hour in, one hour out" flexibility, shortened Fridays/summers, and the Work Away program (up to 10 weeks/year).
Annual leave: 23 working days + 5 paid days for volunteering.
Financial support: Life/disability insurance, salary advances, and employee stock purchase plan.
Learning: Free premium subscription to external learning platforms.
Product Info: https://hcm.sage.com/
Safety: Fostering a safety culture, following procedures, and participating in preventive training.
#LI-AL2 | Function: Cloud Operations | Country: Spain | Office: Barcelona | Type: Hybrid
hackajob is partnering with Sage to fill this position. Create a profile to be automatically considered for this role—and others that match your experience.