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Experience Designer – Argos In-Store – 12m FTC
At Sainsbury’s we believe that the customer should be at the heart of everything we do. Our vision is to create the easiest, most enjoyable experiences that better serve our customers’ ever-changing needs. We work across a range of services, products, touch points and tools to deliver distinctive, integrated, and consistent experiences for our customers and colleagues across Sainsbury’s Group (which includes Sainsbury’s Food, Argos, Nectar, Tu and Habitat). We drive brilliant experiences across all our brands in-store and online, operating in agile teams and squads, working seamlessly with teams right across the business to make the most of the exceptional knowledge, insight and talent we have.
The role:
As an Experience Designer on our In-Store Digital Design team, you'll collaborate closely with product managers, developers, fellow designers, and a broad range of stakeholders to create seamless, data-informed user experiences across both colleague and customer facing digital products. You’ll embrace a test-and-learn mindset to continually refine and evolve our in-store digital ecosystem.
Within your product squad, you’ll support end-to-end design efforts—from user research and discovery through to concept development, prototyping, testing, and final UI delivery. You'll champion a user-centred approach, using insight and evidence to shape design decisions, while bringing creativity and innovation to solve complex problems. Clear, engaging communication of your design thinking and rationale to stakeholders is essential.
Your work will play a vital role in shaping outstanding end-to-end experiences for millions of customers.
Beyond your immediate squad, you’ll contribute to the wider design community by supporting fellow designers and helping to maintain consistency and coherence across our digital touchpoints. We also offer a collaborative culture, as well as a commitment to work with you to drive your development.
What you'll do:
Planning: Shape and plan your work and understand how it fits with the work of others in your Product team.
User Research: Conduct user research through interviews, surveys, usability testing, and use analytics to understand the needs, behaviours, and pain points of customers and In-store colleagues.
Wireframing and Prototyping: Develop wireframes, prototypes, and user flows to effectively communicate design ideas and interactions.
Information Architecture: Create and organize site maps, content hierarchies, and navigation systems to ensure intuitive and accessible user experiences.
Visual Design: Design engaging and cohesive visual interfaces that align with our brand guidelines and enhance the overall user experience.
Usability and Concept Testing: Plan and conduct testing sessions to gather feedback and iterate on designs based on user insights.
Design Documentation: Produce and maintain detailed design specifications, guidelines, and documentation to support development and implementation.
Collaboration:
Stay Current: Keep up to date with industry trends, best practices, and emerging technologies to continuously improve our design processes.
Skills we expect to see:
Essential criteria:
Support we will provide:
Tips and guidance on what we look for in portfolios: https://medium.com/p/1ace9c422d2
We’d all like amazing work to do, and real work-life balance. That’s waiting for you at Sainsbury’s. Think about the scale it takes to feed the nation. The level of data, transactions and variety involved. Then you’ll realise this is a modern software engineering environment, because it has to be. We’ve made significant investment in the standards and principles that shape how we work. We iterate, learn, experiment and champion ways of working such as Agile, Scrum and XP. So you can look forward to exciting opportunities across everything from AI to reusable tech.
" We are committed to being a truly inclusive retailer, so youll be welcomed whoever you are and wherever you work. Around here, theres always the chance to try something new-whether thats as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, well also offer you an amazing range of benefits. Here are some of them: Starting off with colleague discount, you'll be able to get 10% off at Sainsbury's, Argos, TU and Habitat after 4 weeks. This increases to 15% off at Sainsburys every Friday and Saturday and 15% off at Argos every pay day. We've also got you covered for your future with our pensions scheme and life cover. You'll also be able to share in our success as you may be eligible for a performance-related bonus of up to 10% of salary, depending on how we perform. Your wellbeing is important to us too. You'll receive an annual holiday allowance, and you can buy additional holiday. We also offer other benefits that will help your money go further such as season ticket loans, cycle to work scheme, health cash plans, pay advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers. And if you ever need it there is also an employee assistance programme. Moments that matter are as important to us as they are to you which is why we give up to 26 weeks pay for maternity or adoption leave and up to 4 weeks pay for paternity leave. Please see www.sainsburys.jobs for a range of our benefits (note, length of service and eligibility criteria may apply)."
hackajob is partnering with Sainsbury's to fill this position. Create a profile to be automatically considered for this role—and others that match your experience.