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hackajob is partnering with OneAdvanced to fill this position. Create a profile to be automatically considered for this role—and others that match your experience.
We’re looking for a Senior Credit Lead to join our Finance Operations team. You’ll be someone who thrives in a fast-paced environment and takes real ownership of cash collection, customer relationships, and resolving complex issues end-to-end.
This is a hands on, high impact role where you’ll manage your own portfolio while acting as a senior escalation point and supporting a team of Credit Controllers to stay on track.
This role is hybrid, with time in the office Monday–Wednesday and the flexibility to work from home for the remainder of the week.
Owning end-to-end collections across your customer portfolio
Picking up the phone and proactively engaging customers to resolve payment issues quickly
Prioritising aged debt and strategising your approach to maximise cash collection
Acting as the go-to escalation point for complex queries and disputes
Partnering with Billing, Sales, and Account Management to unblock issues
Supporting and guiding Credit Controllers to deliver against targets
Maintaining a clean, accurate ledger and resolving anomalies
Driving process improvements where possible in a busy, evolving environment
Proven experience in credit control / collections in a complex environment
Strong problem solving skills, you don’t just spot issues, you fix them
Confidence to pick up the phone and handle challenging conversations
Highly organised with the ability to manage multiple priorities
A commercial mindset, you understand the balance between cash and customer
Experience supporting or mentoring others
Comfortable working with systems such as ERPs and tools like NetSuite and ServiceNow
Applications close on 8th May we encourage early applications as we may begin reviewing candidates ahead of the deadline.
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Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including:
At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society.
We’re much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more.
OneAdvanced is one of the UK’s largest business software and services companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia.
Our secure, scalable platform, including OneAdvanced AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation.
We strive to create an inclusive workplace that drives innovation and collaboration, championing diverse perspectives and ideas. Our Environmental, Social and Governance (ESG) strategy is embedded in everything we do, guiding us to create meaningful impact for our people, our customers and the planet.
Proud to be recognised in the Financial Times’ Best Employers 2026 list for the second-year running, an independent and data led ranking based on employee feedback. Join us and become part of a team that’s powering the world of work and making a real difference.
Join us and become part of a team that’s powering the world of work and making a real difference.
Learn more at www.oneadvanced.com
hackajob is partnering with OneAdvanced to fill this position. Create a profile to be automatically considered for this role—and others that match your experience.