Data Platform & Analytics Product Director - Payments - Executive Director

Ignite your passion for product innovation by leading customer-centric development, inspiring solutions, and shaping the future with your strategic vision and influence.

As a Product Director in Acquiring Data & Analytics Platform across Corporate and Investment Banking Merchant Services, you lead innovation through the development of products and features that delight customers. As a leader on the team, you leverage your advanced capabilities to challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation that helps inspire cross-functional teams create groundbreaking solutions that address customer needs.

The Executive Director, Acquiring Data & Analytics Platform Product Lead, is responsible for setting the vision, strategy, and execution plan for the Acquiring Data & Analytics Platform across  Corporate and Investment Banking Merchant Services. You will manage a team of product managers and analytics leaders who deliver tangible business value—productized insights (“insights as a service”), optimization across payments and funding, reporting, servicing, boarding, disputes, and network integrations—and drive adoption and commercialization of data products. You will own the multi-year roadmap, align stakeholders across functions and lines of business, ensure strong governance and controls, and establish operating mechanisms that scale globally.

You’ll combine deep product management expertise with fluency in data and analytics platforms (e.g., Snowflake), enabling the team to use modern statistical, data exploration, and visualization techniques (e.g., SQL, Python, Tableau, Alteryx) while you focus on outcomes, prioritization, and enterprise-scale delivery.

• Define and own the ADAP product vision, strategy, and multi‑year roadmap aligned to Merchant Services priorities and client outcomes.
• Translate strategy into prioritized portfolios with clear OKRs and measurable value outcomes (revenue enablement, cost efficiency, risk reduction, NPS, adoption).
• Drive cross‑LOB alignment to build and leverage shared data assets and platform capabilities; establish “insights as a service” for merchants and internal product teams.
• Lead the end‑to‑end product lifecycle (discovery, MVP, scaling, commercialization) with disciplined intake, prioritization, and delivery across teams and geographies.
• Partner with engineering, data science, and architecture to deliver resilient, secure, and performant analytics products on the acquiring platform.
• Own adoption strategy, customer success measures, and commercialization pathways, including clear pricing, packaging, and value realization narratives.
• Establish and enforce standards for data quality, metadata, lineage, and model lifecycle management, including change control and testing for analytical models and derived assets.
• Govern source onboarding, integrations, and pipelines (merchant, network, issuer, disputes) to ensure reliable, timely, and compliant delivery of analytics‑ready data, while promoting reusable patterns, visualization standards, and self‑service capabilities.
• Embed strong risk management and control practices across data ingestion, processing, and distribution; ensure adherence to firm data protection, privacy, model risk, and regulatory requirements with robust documentation and audit readiness.
• Build trust‑based relationships with internal product owners, client‑facing teams, and external partners; serve as an executive escalation point and communicate strategy, status, and outcomes crisply to senior leadership through executive‑ready content and decision forums.
• Recruit, develop, and retain top product and analytics talent; coach leaders and teams on product thinking, hypothesis‑driven analytics, and outcome orientation; oversee strategic vendor relationships and data partnerships, and lead build/buy/partner decisions to optimize speed, cost, quality, and risk.

• 10+ years of experience or equivalent expertise delivering products, projects, or technology applications
• Extensive knowledge of the product development life cycle, technical design, and data analytics
• Proven ability to influence the adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Experience driving change within organizations and managing stakeholders across multiple functions
• 15+ years in product management, data and analytics, or platform leadership within payments, merchant acquiring, or technology-enabled financial services.
• 5+ years leading product managers/analysts and multi-disciplinary teams at scale; proven track record of building and commercializing data products.
• Demonstrated success balancing long-term strategic vision with pragmatic, actionable plans that are understood and adopted by stakeholders.
• Deep familiarity with the payments value chain (merchants, brands, acquirers, networks, issuers) and associated data assets, or equivalent depth in consumer insights/analytics.
• Experience operating within complex, regulated environments with strong risk, controls, and
• Working knowledge of modern data platforms and toolchains (e.g., Snowflake, SQL, Tableau, Python, Alteryx); able to set standards and evaluate solutions at an architectural level. compliance requirements.

• Recognized thought leader within a related field
• Strong understanding of data quality management, metadata, lineage, variable creation/selection, and model deployment best practices.
• Comfort with experimentation, A/B testing, and measurement frameworks; ability to define and track KPIs/OKRs tied to tangible business outcomes.
• Executive presence with the ability to influence senior stakeholders and drive cross-LOB alignment.
• Exceptional communication skills—clear, concise, and outcome-focused—across written, verbal, and executive storytelling formats.
• High achievement orientation; able to motivate teams around results, accountability, and client impact.
• Strong interpersonal skills; builds trust quickly and sustains long-term partnerships.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

A part of the Commercial & Investment Bank, J.P. Morgan Payments enables organizations of all sizes to execute transactions efficiently and securely, transforming the movement of information, money, and assets. The team of experts tackles complex challenges at every stage of the payment lifecycle. And their industry-leading solutions facilitate seamless transactions across borders, industries, and platforms.

Operating in over 160 countries and handling more than 120 currencies, J.P. Morgan Payments business is the largest processor of USD payments, with a daily transaction volume of $10 trillion.