Liquidity & Account Solutions - Business Intelligence & Analytics Program Manager- Vice President

JOB DESCRIPTION

Lead strategic business intelligence and analytics initiatives by driving portfolio governance, delivery execution, and cross-functional coordination to deliver measurable business outcomes at scale.

As a Business Intelligence & Analytics Program Manager, you will lead a complex portfolio of strategic initiatives across multiple workstreams, serving as the central point of coordination between business, analytics, technology, and governance stakeholders. You will establish and oversee the operating model, drive execution against key milestones, and ensure initiatives are delivered in a scalable, compliant, and production-ready manner. The role requires strong program governance, executive communication, and the ability to manage cross-functional dependencies while providing transparency into portfolio performance and outcomes.

Job Responsibilities

• Lead portfolio intake, prioritization, and backlog management across multiple workstreams, ensuring alignment with strategic objectives and organizational capacity
• Establish and maintain a scalable operating model that drives consistent, compliant, and production-ready delivery across initiatives.
• Define, monitor, and report on OKRs, delivery metrics, milestones, and success measures to track portfolio performance.
• Partner with senior stakeholders to provide executive communications, governance reporting, and steering committee updates.
• Develop and maintain management reporting materials, including weekly and monthly updates highlighting progress, risks, dependencies, and key decisions.
• Standardize intake processes, templates, and change management frameworks to improve consistency, transparency, and operational efficiency.
• Coordinate resource planning and capacity management across teams to support delivery objectives and business priorities.
• Proactively identify and manage risks, issues, dependencies, and data-related challenges, driving mitigation plans and escalation where appropriate.

Required qualifications, Capabilities & Skills

• Extensive experience leading programs or portfolios within a complex, cross-functional environment.
• Demonstrated ability to establish governance frameworks, operating models, and scalable delivery processes.
• Strong project and program management expertise with experience managing multiple concurrent initiatives and stakeholders.
• Exceptional communication and presentation skills with experience delivering executive-level updates and recommendations.
• Proven ability to drive prioritization, decision-making, and execution across diverse stakeholder groups.
• Strong analytical mindset with experience leveraging metrics, KPIs, and OKRs to measure delivery performance and outcomes.
• Experience managing risks, dependencies, and resource allocation within large-scale transformation or analytics programs.

Preferred qualifications, Capabilities & Skills

• Experience supporting Business Intelligence, Data & Analytics, Reporting, or Transformation organizations.
• Familiarity with Agile delivery methodologies and portfolio management practices.
• Experience with project and workflow management tools such as JIRA, Confluence, or similar platforms.
• PMP, Agile, SAFe, or related program management certifications preferred.

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

ABOUT THE TEAM

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.