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Job Req ID: 57584
Posting Date: 10/04/26
Function: Sales & Commercial
Location: Birmingham
Salary: Competitive
The Sales Manager leads an advisory team responsible for overseeing the sale of contracts and BT Solutions, driving business targets associated with customer renewal contracts and other revenue-generating activities.
1. Manages the expansion of the existing customer base, lead generation across website and calls, and the usage of BT's products and services within own area of responsibility, through others.
2. Leads and resources all renewal contract activities for an assigned sales, delivering product and pricing comparison matrices to accelerate customer decision making, maintaining and managing in-field customer-specific pricing contract data and reporting requirements, resolving pricing issues, etc.
3. Manages internal operational resources to resolve customer and field escalated issues.
4. Drives the advisory team's understanding and knowledge base of the assigned customer area processes.
5. Manages the creation of custom reporting, metrics, data analysis such as information on customer ordering history and buying patterns as required by sales leadership.
6. Directs the sales advisory department creating impactful results by envisioning and championing projects, products, services and/or technologies.
7. Leads in the design and delivery of process improvements within the sales advisory team.
8. Performs internal audits regarding quality of sales advisory processes and delivery.
With over 180 years of heritage, BT Business has brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers in the UK
We’re a leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses.
We are Customer-First Challengers, who are Committed, Clear and Connected. We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.
As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.
hackajob is partnering with BT Group to fill this position. Create a profile to be automatically considered for this role—and others that match your experience.