Business Analysis Lead, Consumer Bank Marketing Senior Associate

The Consumer Bank Marketing Business Management team directly supports the Chief Marketing Officer (CMO) for the Consumer Bank, partnering closely with the Marketing Leadership Team to drive the planning and execution of key marketing priorities and the Consumer Bank’s overarching strategy. The team serves as a trusted advisor, managing operational effectiveness, promoting cultural objectives, and ensuring alignment across functions and senior leaders.

As a Senior Associate in the Consumer Bank Marketing Business Management team, you will play a critical role in supporting the Business Management Director and CMO in both day-to-day business operations and strategic initiatives. You will manage a diverse book of work, lead the development of executive agendas and materials, and foster cross-functional relationships to ensure controlled execution of marketing initiatives. This role offers significant visibility to senior leaders and opportunities for impactful contributions and professional growth.

Job Responsibilities:

• Lead and manage the development of executive agendas and materials for key meetings, ensuring effective Marketing representation in business reviews, cross-LOB meetings, Marketing Huddles, and CEO updates
• Support the Business Management Director and CMO in planning and executing key priorities and business activities, assisting in prioritizing, implementing, and measuring business goals and targets
• Execute independently a range of projects, from quick-turnaround tasks to larger initiatives, addressing team and stakeholder inquiries in a timely manner
• Foster relationships with stakeholders (Finance, Data & Analytics, Brand, Communications, HR) to achieve business objectives and ensure controlled execution of initiatives
• Drive engagement within the Marketing organization by planning and executing Leadership Team offsites and Marketing Town Halls
• Assist in managing operational complexities, aligning with the CMO, and strengthening the integrity of the Marketing organization
• Develop executive-level presentation skills and create impactful meeting materials
• Gain significant exposure to senior leaders and build a robust professional network across the Consumer Bank
• Strengthen project management, strategic thinking, and cross-team collaboration skills
• Take on high-visibility responsibilities, contributing to key initiatives and gaining comprehensive insights into all aspects of Consumer Bank Marketing

Required qualifications, capabilities and skills

• 3+ years of experience managing projects in a client-focused environment
• Outstanding ability to communicate effectively and confidently (both verbally and written)
• Strong interpersonal and influencing skills; ability to interact with colleagues at all levels and achieve goals without direct control over resources
• Expertise in Microsoft PowerPoint and executive presentation building
• Excellent problem-solving skills, organizational skills, and attention to detail; comfort juggling dynamic and complex work
• Demonstrated initiative, ability to set and achieve challenging goals, and thrive in a fast-paced, unstructured environment
• Bachelor’s degree and/or equivalent work experience

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.