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Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Job Summary
This role is responsible for providing in-field support to Field Sales teams, with a strong focus on training, coaching, and performance development. The Field Sales Training & Development Manager will work side-by-side with sales representatives to model best-in-class sales behaviors, address skill gaps, and accelerate performance through targeted coaching and hands-on training. This position spends approximately 60–70% of time in the field supporting teams directly.
Job Description
Core Responsibilities
Provide hands-on, in-field coaching and support to Field Sales teams to drive performance improvement and skill development.
Train, coach, and develop sales representatives through individual and group-based sessions, addressing identified performance gaps and opportunity areas.
Model effective sales techniques in the field (door-to-door and event-based), setting clear expectations for sales execution and customer engagement.
Conduct one-on-one coaching sessions in partnership with frontline leaders to improve individual performance and accountability.
Support onboarding of new hires by delivering supplemental training and field coaching to accelerate ramp-up and time to productivity.
Partner with Regional Operations and National Learning teams to develop and facilitate training on new products, offers, and sales strategies.
Provide ongoing feedback and insights to leadership on field performance trends, training needs, and development opportunities.
Maintain a strong field presence, spending approximately 60–70% of time working directly alongside sales teams.
Exercise independent judgment and discretion in matters of significance while operating autonomously in the field.
Maintain regular, consistent attendance and flexibility to work nights, weekends, variable schedules, overtime as needed, and perform other duties as assigned.
Employees at all levels are expected to:
Understand our Operating Principles; make them the guidelines for how you do your job.
Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
Win as a team - make big things happen by working together and being open to new ideas.
Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
Drive results and growth.
Support a culture of inclusion in how you work and lead.
Do what's right for each other, our customers, investors and our communities.
Disclaimer:
This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Skills:
Customer Experience (CX); Sales Support; Sales Development; Communication
Salary:
Primary Location Pay Range: $107,243.05 - $160,864.58
Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
Targeted Commission: $23,000.00
Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
5-7 Years
hackajob is partnering with Comcast to fill this position. Create a profile to be automatically considered for this role—and others that match your experience.