Maintenance Manager - Delivery

Description

The Maintenance Manager Delivery is responsible for coordinating and optimising planned and reactive maintenance activities across a designated asset portfolio. The role focuses on improving asset performance, reliability, and availability while ensuring maintenance services are delivered safely, efficiently, and in line with operational requirements.
Working closely with key stakeholders, the postholder drives continuous improvement, manages business continuity and contingency planning, and ensures compliance with engineering standards, legislation, and environmental requirements. The role is accountable for meeting KPIs, maintaining effective communication, and putting passengers and customers at the centre of decision-making.

Working Pattern:

• 40 hours per week
• Shift-based role consisting of days: Monday to Thursday, 10-hour shifts (for 3 weeks in every 4-week cycle) and nights: Monday to Thursday, 10-hour shifts (for 1 week in every 4-week cycle)

Please note: The role operates on a rotating shift pattern consisting of three weeks of day shifts followed by one week of night shifts, with flexibility required to support operational needs.

Responsibilities

• Plan, coordinate, and oversee both scheduled and reactive maintenance activities to maximise asset performance, reliability, and operational efficiency.
• Act as a key liaison between Engineering Operations, Technical Services, suppliers, and stakeholders, ensuring effective service delivery and minimal operational disruption.
• Provide technical expertise and support for designated engineering systems and assets, driving performance improvements and operational excellence.
• Ensure full compliance with health and safety, statutory, regulatory, and permit-to-work requirements while promoting a strong safety culture across all activities.
• Monitor maintenance and supplier performance, analyse asset data, conduct audits, and lead continuous improvement initiatives to enhance quality, compliance, and business outcomes.
• Support risk management, business continuity planning, and the successful delivery and handover of minor and capital projects, including undertaking the role of Coordinating Authorised Person when required.

Qualifications

• Engineering qualification to NVQ Level 3, City & Guilds, ONC/HNC, or equivalent.
• Practical experience in engineering maintenance and systems management across complex operational environments.
• Strong leadership, stakeholder management, and communication skills, with the ability to work effectively across all levels of the organisation and with external partners.
• Sound understanding of relevant engineering regulations, standards, and compliance requirements.
• Ability to meet all pre-employment requirements, including security clearance, medical assessment, and substance testing.
• Willingness to work out of hours when operationally required.
   

Ideally, you will also have:
 

• Experience configuring and managing critical engineering systems at Heathrow.
• Full UK driving licence and ability to obtain an airside driving permit.
• Previous experience as an Authorised Person.
• IOSH Managing Safely qualification (or equivalent).