Reporting Channel Product Manager - Payments - Vice President

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a Product Manager in Internal Reporting, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

As a Vice President, Reporting Channel in Corporate and Investment Bank Merchant Services, you will own the product strategy, roadmap, and delivery of an internal reporting channel that centralizes access to merchant reporting, enables scalable self-service analytics, and delivers timely, accurate regulatory outputs. Success looks like high adoption of trusted, business-ready reporting and AI-enabled insights, strong governance and controls, and measurable decommissioning of legacy reporting platforms.

• Define and own product vision, strategy, and roadmap for the Reporting Channel Internal aligned to Merchant Services priorities
• Establish governance for reporting content lifecycle, entitlements, and quality across curated and self-service experiences
• Centralize internal access to external merchant reporting with strong identity, entitlementing, and traceability controls
• Curate and maintain a library of certified reports and dashboards with disciplined release cadence, versioning, and change control
• Enable self-service BI via reusable semantic layers, certified datasets, and scalable publishing workflows
• Prioritize and deliver high-impact use cases including reports, semantic models, and AI-driven insights to maximize adoption and efficiency
• Partner with data domain owners and ADAP to source trusted data, define metadata and lineage, and ensure SLA-backed availability
• Collaborate with engineering and AI/ML teams to operationalize advanced analytics into governed, interpretable reporting workflows
• Plan and execute structured decommissioning of legacy platforms including migration, parity validation, and adoption enablement
• Embed risk, controls, privacy, and auditability across ingestion, processing, and distribution with least-privilege access
• Provide executive-ready updates on outcomes, value realization, adoption, and delivery status across stakeholders

Required qualifications, capabilities, and skills

• 8+ years of product management experience in reporting, analytics, or data platform roles
• Demonstrate domain experience in payments, merchant acquiring, risk, or technology-enabled services
• Show proven ability to build and scale enterprise reporting products with curated and self-service capabilities
• Apply strong product discipline including roadmap management, prioritization, release management, and change control
• Operate effectively in regulated environments with risk, control, and audit requirements
• Define product metrics and measure success using clear outcomes, adoption signals, and service performance indicators
• Communicate effectively with senior leadership through crisp narratives and decision-ready materials
• Demonstrate technical fluency across modern data, analytics, and reporting stacks such as Snowflake and Cognos
• Use SQL and data modeling skills to shape semantic layers, certified datasets, and reusable reporting assets
• Design and govern entitlements using RBAC or ABAC, with focus on least privilege and traceability
• Understand metadata, lineage, performance optimization, and SDLC practices to deliver scalable reporting platforms

• Demonstrated prior experience working in a highly matrixed, complex organization
• Experience partnering with AI/ML teams to integrate model outputs, predictive signals, or decisioning into reporting products
• Familiarity with Tableau or Power BI in enterprise reporting environments
• Comfort working with REST APIs and JSON, including practical error handling patterns
• Ability to define SLIs and SLOs and instrument telemetry for adoption, quality, and performance
• Strong ability to translate complex data and AI concepts into intuitive user experiences
• Demonstrated coaching of analysts or report authors on standards, best practices, and product thinking; Consistent track record of driving self-service, reusability, measurement, and continuous improvement in reporting ecosystems
   

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

A part of the Commercial & Investment Bank, J.P. Morgan Payments enables organizations of all sizes to execute transactions efficiently and securely, transforming the movement of information, money, and assets. The team of experts tackles complex challenges at every stage of the payment lifecycle. And their industry-leading solutions facilitate seamless transactions across borders, industries, and platforms.

Operating in over 160 countries and handling more than 120 currencies, J.P. Morgan Payments business is the largest processor of USD payments, with a daily transaction volume of $10 trillion.