Software Engineer in Platform Engineering / DevOps / Site Reliability Engineering (SRE)

We are currently seeking an experienced professional to join our team in the role of Software Engineer

 

DHP (Digital Hosting Platform) sits at the heart of CTO Platforms. We are an on-premises, opinionated, controls-first hosting platform both internal and external that empowers teams across HSBC to run software at scale. We build, maintain, and evolve the foundational systems, tools, and services that let product teams ship software efficiently, securely, and reliably.

You’ll be hands-on, thrive at the intersection of platform engineering and developer experience. You’ll become the crucial link between infrastructure and development — understanding pain points, designing elegant solutions, and shipping tools that make other engineers faster and happier.

A move across the business allows you to continue to access tailored professional development opportunities, and our fantastic benefits packages.

In this role you’ll:

• Partner with Product Owners to deeply understand requirements and break them down into focused, deliverable items

• Design and build robust, scalable microservices with high observability and supportability, following DevOps and Agile principles

• Own your deliverables end-to-end, from design through deployment and hit agreed timelines

• Provide rapid, effective production support; perform root cause analysis on incidents and drive long-term fixes that stick

• Act as a trusted technical consultant for platform users, resolving queries and unblocking teams with speed and clarity

• Collaborate closely with cross-functional IT teams and coordinate stakeholder activities to keep the platform evolving

• Proactively manage technical debt and keep security and vulnerability posture sharp

• Mentor junior developers, share knowledge generously, and champion a high-performing team culture

 

To be successful in this role you should meet the following requirements:

• Extensive software engineering experience, including strong background in DevOps, Platform Engineering, or SRE

• Solid understanding of how the internet and HTTP work under the hood DNS, TLS, load balancing, reverse proxies, service meshes, and API gateways and how these come together in modern microservice architectures

• Strong programming ability (structured and OOP) in one or more of: Java, Python, Node, JavaScriptor or Clojure

• Hands-on experience with monitoring and observability tools such as Grafana and InfluxDB; familiarity with time-series databases and data visualisation concepts

• A proactive mindset you spot problems, performance bottlenecks, and improvement opportunities before they become urgent

• Proven experience managing critical production incidents under pressure

• Excellent communication and collaboration skills; comfortable working with cross-functional and geographically distributed teams

• Demonstrated ability to rapidly learn new technologies and drive self-development and knowledge sharing within the team