Salesforce Developer

Embark on a transformative journey as a Salesforce Developer. At Barclays, our vision is clear –to redefine the future of banking and help craft innovative solutions. In this role, you will be part of a dynamic team delivering an aspiring AI transformational program focused on transforming the Contact Center experience for our Customers and Colleagues. You will have the opportunity to design and build innovative AI-powered solutions that propel the program forward. Working directly on development, you will help build advanced agent-facing solutions that seamlessly integrate with multiple external systems to deliver a streamlined and efficient user experience. This role is ideal for someone passionate about advanced technology and motivated to make a meaningful impact.

To be successful as a Salesforce Developer, you should have experience with:

• Salesforce Service Cloud Voice and Amazon Connect, AWS Skills

• Experience developing Apex classes, triggers, and test methods following Salesforce best practices

• Built and customized Lightning Web Components, LWC and Aura components for scalable UI solutions

• Implemented Salesforce Flows, record triggered, screen, and auto launched to replace or complement Apex logic

• Designed and consumed REST/SOAP integrations using Apex callouts and Named Credentials

Other highly valued skills include:

• Develop and deliver high-quality software using industry-aligned languages, frameworks, and tools while ensuring scalability, maintainability, and performance

• Collaborate cross-functionally with product managers, designers, and engineers to define requirements, design solutions, and align with business goals

• Participate actively in code reviews, promote a considerable culture of code quality and knowledge sharing, and stay current with industry trends

• Follow secure coding practices to reduce vulnerabilities, protect sensitive data, and deliver secure software

• Implement effective unit tests to ensure clean design, readability, and reliable code

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking, digital and technology, as well as job-specific technical skills.

This role is located in Whippany, NJ office.

Minimum Salary: $75,000
Maximum Salary: $135,000

The minimum and maximum salary/rate information above include only base salary or base hourly rate. It does not include any other type of compensation or benefits that may be available.

Barclays employees are eligible for a suite of competitive and generous employee benefits, including medical, dental and vision coverage, 401(k), life insurance, and other paid leave for qualifying circumstances.

This position is eligible for an incentive award.

Purpose of the role

To design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues. 

Accountabilities

• Development and delivery of high-quality software solutions by using industry aligned programming languages, frameworks, and tools. Ensuring that code is scalable, maintainable, and optimized for performance.
• Cross-functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives.
• Collaboration with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing.
• Stay informed of industry technology trends and innovations and actively contribute to the organization’s technology communities to foster a culture of technical excellence and growth.
• Adherence to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions.
• Implementation of effective unit testing practices to ensure proper code design, readability, and reliability.

Analyst Expectations

• To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement.
• Requires in-depth technical knowledge and experience in their assigned area of expertise
• Thorough understanding of the underlying principles and concepts within the area of expertise
• They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources.
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate.
• Will have an impact on the work of related teams within the area.
• Partner with other functions and business areas.
• Takes responsibility for end results of a team’s operational processing and activities.
• Escalate breaches of policies / procedure appropriately.
• Take responsibility for embedding new policies/ procedures adopted due to risk mitigation.
• Advise and influence decision making within own area of expertise.
• Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
• Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function.
• Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Make evaluative judgements based on the analysis of factual information, paying attention to detail.
• Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.
• Guide and persuade team members and communicate complex / sensitive information.
• Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.