Data Analyst

The Fibre Upgrade Programme is one of the largest investments in UK infrastructure and is reliant on effective data driven insights and decision support.  As the programme scales up we are reliant on high quality data insights, analytics and data visualisation to answer key questions and support decision making at both operational and strategic levels. An exciting opportunity has opened up in the team for an Insights and Data Analyst to support data cleanse and consistency.

The Data Cleanse Analyst plays a pivotal role in improving the quality of our data, enabling our data insights and analytics capability to continue to grow and develop. Working across a range of data sources and tools, you will be responsible for identifying potential data anomalies, working closely with data and engineering teams to investigate these, and feed corrected data back into our systems.

The Fibre Upgrade programme is working at pace, and accuracy and confidence in our datasets are paramount if we want to continue to scale and grow.  This is a great opportunity to deliver real business value and help to build a great product and customer experience.

Key responsibilities & accountabilities

·       Drive a data led culture built on a self-serve capability from a single source of truth

·       Align with key stakeholders to develop an understanding of the underlying data challenges, and where there may be anomalies.

·       Use sql skills and knowledge of Fixed Telecoms Network, to identify and flag data anomalies.

·       Use a variety of data sources and tools to investigate these anomalies, to highlight potential solutions and work with wider stakeholders to correct the data.

·       Develop and implement options to automate repeatable cleanse approaches

·       Develop and implement data flows to feed in updated and cleansed data to central inventory systems, working with wider stakeholder teams.

·       Communicate effectively with a wide stakeholder group, presenting the data driven story and influencing key decisions

·       Collaborate with the wider Data Analytics & BI Team, to ensure that any cleansed data can be fed back into our systems in a robust, automated way, with full traceability of changes we’ve made.

Essential skills, knowledge, or experience

(Inc. professional or technical qualifications)

·       Strong SQL skills including merging, managing, interrogating and extracting data – experience with Big Query / GCP would be beneficial.

·       Expertise in Microsoft Excel

·       Attention to detail, self-drive, and not afraid to ask questions to ensure we are deploying the right solutions.

·       Good communication, keeping stakeholders up to date with progress

·       Comprehensive understanding of data management best practices including demonstrated experience with data profiling, sourcing, and cleansing routines

·       Knowledge of the Fixed Telecoms industry (including HFC and XGS-PON networks, network record management, E2E serviceability and release processes).