Product Manager - Payments Sales Experience - Senior Associate

JOB DESCRIPTION

You are a strategic thinker passionate about driving solutions in Agentic AI Product Management for Payments Sales Experience. You have found the right team.

As “ Product Management Professional” within our “Global Banking - Payments Sales Experience Product Team”, you will be responsible for setting and improving our organizational objectives, and ensuring their consistent accomplishment.

Job Responsibilities

• Partner with Design, Product, Data, and Technology teams to identify and prioritize product opportunities leveraging agentic AI, advanced analytics, and automation.
• Plan for upstream and downstream implications of new features across the product experience, including data, compliance, and operational impacts.
• Support user research, journey mapping, and market analysis to inform an AI-enabled product roadmap and define value-driving features.
• Analyze and track product metrics (adoption, automation rates, cycle time, business impact) across the product lifecycle to drive continuous improvement.
• Write clear requirements, epics, and user stories, collaborating with engineering, data science, and design teams to ensure delivery and adoption.
• Champion responsible AI practices, including model governance, risk management, and user transparency, throughout the product lifecycle.

Required qualifications, capabilities and skills

• Minimum 6 years of experience or equivalent expertise in product management or a relevant domain area.
• Proficient knowledge of the product development life cycle, with hands-on experience in AI-driven, data-intensive products and/or complex integration environments.
• Experience across product lifecycle activities including discovery, requirements definition, and delivery of intelligent or automated features.
• Demonstrated ability to learn data analytics, agentic AI concepts, and data literacy to inform product decisions and measure impact.
• Strong collaboration skills with experience working across cross-functional teams (engineering, data science, UX, business).

Preferred qualifications, capabilities and skills

• Interest in growing and engaging in AI/ML product evolution.

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

J.P. Morgan's Global Banking business is one of the largest wholesale banking client franchises in the world. We serve clients, including corporations, governments, states, municipalities, healthcare organizations, education institutions, banks and investors.
Global Investment Banking supports a broad range of corporations, institutions and governments by providing strategic advice, capital raising and risk management expertise.