Learning Consultant - Electronic Health Records (EHR) Experience

Description

Learning Consultant

Travel: Up to 100% 

When you join Oracle Health Consulting as a Learning Consultant professional, you become a part of a fast-growing team supporting our Federal customers in the largest electronic health record modernization effort. 

The Learning Consultant will be primarily responsible for facilitating and delivering engaging training programs for clients to support their adoption and successful use of our solutions. This role will work closely with senior training professionals to lead instructor-led and digital learning sessions tailored to client needs and business objectives. Key responsibilities include customizing training delivery for diverse client audiences, addressing client questions and concerns during sessions, and ensuring a positive, productive learning experience. The Learning Consultant II will also collaborate with client stakeholders and internal teams to gather real-time feedback, continuously enhancing the effectiveness and impact of client training engagements.

Key Responsibilities: 

• Facilitate training sessions for clients, delivering product knowledge and best practices tailored to their unique environment.
• Design and deliver training programs, including "train-the-trainer" sessions. 
• Conduct both in-person and virtual training across various skill levels for a range of business needs including deployment, go live or across lines of business. 
• Support ongoing learning initiatives to keep the team updated. 
• Serve as a primary point of contact during client training engagements, addressing questions, resolving concerns, and ensuring client satisfaction.
• Work with cross-functional teams to align training with organizational goals. 
• Support learning and change management strategies within the organization. 
• Assess learners’ needs and adapt instructional methodologies to accommodate different learning styles and skill levels.
• Support learning and change management strategies within the organization. 
• Provide ongoing support and guidance to clients throughout the learning process to ensure a positive and productive experience.
• Assess and provide feedback to trainers to improve performance.
• Collaborate with SMEs to develop training resources for emerging needs.
• Analyze performance data and feedback to assess training effectiveness.

To be successful in this role, you: 

• Have strong communication skills and ability to explain complex concepts. 
• Have proven experience in electronic health record training delivery, adult learning, and coaching. 
• Must exhibit the following behavioral competencies: emerging leadership, collaboration, adaptability, problem-solving, and customer focus.  
• Must complete and pass an assessment that confirms knowledge of the necessary product area(s) assigned

Qualifications:  

• Minimum of a Bachelor's Degree in Learning and Development, Business, Management, Healthcare Administration, or related field experience 
• 3-6 years in training or learning development 
• Success in developing training programs, needs analysis, and performance assessment. 
• Experience working with cross-functional teams. 
• Must be U.S. citizen and be able to obtain a Public Trust clearance once hired. 
• Knowledge of the use of Microsoft Office Products and related applications 
• Able to travel to customer sites, if required, up to 100%
• Able to work irregular hours as needed and allowed by local regulations. 

Preferred Qualifications: 

• Ability to teach using adult learning principles, using data-driven approaches. 
• Familiarity with LMS and digital learning tools. 
• Electronic health record training and delivery experience. 

Responsibilities

Standard assignments are accomplished without assistance by exercising independent judgment, within defined policies and processes, to deliver functional and technical solutions on moderately complex customer engagements.

Qualifications

Disclaimer:

Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.
Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from $25.48 to $63.65 per hour; from: $53,000 to $132,400 per annum. May be eligible for bonus and equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

1. Medical, dental, and vision insurance, including expert medical opinion

2. Short term disability and long term disability

3. Life insurance and AD&D

4. Supplemental life insurance (Employee/Spouse/Child)

5. Health care and dependent care Flexible Spending Accounts

6. Pre-tax commuter and parking benefits

7. 401(k) Savings and Investment Plan with company match

8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

9. 11 paid holidays

10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

11. Paid parental leave

12. Adoption assistance

13. Employee Stock Purchase Plan

14. Financial planning and group legal

15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Career Level - IC2