GBDH Data Steward Ops - Specialist

Join JPMorgan Chase’s Commercial and Investment Banking organization and help power data-driven decisions for thousands of global clients. You’ll be part of a high-impact team elevating data quality, controls, and insights that drive operational excellence. Build your career in a collaborative environment with cutting-edge cloud technology and meaningful growth opportunities.

As a Commercial and Investment Banking – GBDH Data Steward Ops – Specialist within Global Banking Data Hub (GBDH), you ensure timely, high-quality data delivery across finance, operations, and technology stakeholders. You will oversee daily data quality operations on AWS, maintain strong control discipline, and drive process improvements across global teams. You will also coordinate production issue remediation, manage JIRA for transparent status reporting, and support testing for new functional releases.

Job Responsibilities

• Partner with global teams to deliver timely, high-quality data to finance, operations, and technology stakeholders.
• Maintain JIRA in alignment with Control Standards to enable accurate status reporting.
• Build and sustain strong cross-functional relationships across regions.
• Communicate updates and impacts promptly across geographically diverse teams.
• Identify and resolve data quality and processing issues across AWS datasets.
• Drive continuous process improvements to enhance efficiency and controls.
• Diagnose production issues and coordinate remediation with Ops and Technology.
• Conduct functional testing of new releases to strengthen operational cycles.
• Monitor AWS pipelines, Redshift and Databricks jobs, and data quality controls.
• Document procedures, metrics, and root-cause analyses for transparency and auditability.
• Escalate risks, control gaps, and SLA breaches, ensuring timely mitigation.

Required Qualifications, Capabilities and Skills 

• Hold a BS/BA degree; 
• Bring 2+ years operating in production environments across financial services.
• Demonstrate process innovation and continuous improvement mindset.
• Execute strategic process and technology initiatives aligned to business and finance goals.
• Adapt quickly to evolving priorities and challenge the status quo constructively.
• Cultivate strong relationships and communicate clearly across functions and regions.
• Apply proficiency in Microsoft Office and SQL, with basic AWS knowledge including Redshift and Databricks.

Preferred Qualifications, Capabilities and Skills 

• MBA or related master’s a plus., leverage hands-on experience in AWS services for data engineering and stewardship.
• Utilize Agile practices and tooling to manage backlogs and sprints.
• Apply working knowledge of Python for data validation and automation.
• Employ Alteryx for workflow orchestration and data wrangling.
• Visualize insights with Tableau and build quality dashboards.
• Administer JIRA workflows, boards, and reporting for control adherence.
• Implement data governance frameworks and test automation to improve data quality and release reliability.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

J.P. Morgan's Global Banking business is one of the largest wholesale banking client franchises in the world. We serve clients, including corporations, governments, states, municipalities, healthcare organizations, education institutions, banks and investors.

Commercial Banking provides credit and financing, treasury and payment services, international banking and real estate services to clients—including corporations, municipalities, institutions, real estate investors and owners, and not-for-profit organizations.