Talent Acquisition Coordinator

Recruiter: Saloni Khandelwal

Hiring Manager: Tayasar Ayoub Khan

Career Grade: F

Why this job matters:

BT Talent Acquisition is the team responsible for identifying and engaging with a wide and diverse range of talent, attracting them to current and upcoming career opportunities which fulfil our existing and future skills needs. In order for BT to deliver its strategy, BT Talent Acquisition needs to be agile and able to hire at pace. Therefore it’s essential that we not only hire talent to existing job opportunities, but build pipelines of diverse and talented individuals from a range of backgrounds and professions, who are engaged and excited to hear of future career prospects and ready to talk to us about them. Our vision is to create a TA function that provides a high touch, high value, high-quality, cost-effective partnership-based service to the business which is aligned with their overall goals & transformation plans 

Key Responsibilities:

As a Talent Acquisition Coordinator, you will play a vital role in supporting the recruitment process by managing administrative tasks and ensuring a smooth and efficient hiring experience for both candidates and hiring teams. You will work closely with the Recruitment Partner and hiring managers to facilitate various aspects of the recruitment process, from scheduling interviews to maintaining candidate records. This role requires strong organizational skills, attention to detail, and a commitment to delivering excellent candidate and stakeholder experiences.

What you’ll do in the job: • Recruitment Support:

You will assist in coordinating and scheduling interviews, managing communication with candidates, and ensuring that all recruitment documentation is accurately maintained.

• Candidate Experience: You will act as a key point of contact for candidates, ensuring a positive and engaging experience throughout the recruitment process, from application to onboarding.

• Administrative Management: You will handle administrative tasks related to recruitment, including tracking candidate progress, and maintaining up-to-date records in the Applicant Tracking System (ATS). 

Stakeholder Coordination: You will collaborate with hiring managers and HR teams to understand their recruitment needs, provide scheduling support, and facilitate smooth interactions between candidates and hiring teams.

• Process Improvement: You will actively seek and suggest improvements to recruitment processes to enhance efficiency and effectiveness. Leadership Responsibilities: 

Operational Excellence: Ensure the accurate and timely completion of recruitment-related tasks and maintain a high standard of service.

 • Stakeholder Collaboration: Work effectively with various teams, including sourcing partners and recruitment team members, to support overall recruitment goals. 

The skills and experience you’ll have under your belt:

Must have:

Must have exp in volume hiring 

Must have handled Walkin drive

Must have exp in contact center hiring role 

• Organizational Skills: Strong organizational and multitasking abilities to manage various aspects of the recruitment process efficiently.

• Communication Skills: Excellent written and verbal communication skills to effectively interact with candidates and internal teams.

• Attention to Detail: High level of accuracy and attention to detail in handling recruitment documentation and candidate information.

• Technology Proficiency: Proficiency in using Applicant Tracking Systems (ATS) and other recruitment related software.

• Team Collaboration: Ability to work collaboratively with recruitment partners, hiring managers, and other team members to ensure recruitment success.

• Time Management: Proven ability to manage multiple priorities and deadlines in a fast-paced environment. Would be good to have:

• Recruitment Experience: Previous experience in a recruitment or HR support role, including knowledge of recruitment best practices. 

Our leadership standards

Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.

Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.

Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.

About us

BT Group was the world’s first telco and our heritage in the sector is unrivalled.  As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. 
 
Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband.  Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. 
 
While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come.  This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies.  
 
Change on the scale we will all experience in the coming years is unprecedented.  BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.