Release Management Analyst

The Finance Data Insights Release Management team provides change governance and release execution across Finance data products that support internal financial reporting and external regulatory reporting. 

As an analyst on the release management team, you will support end-to-end planning and execution of change events across Finance data platforms (data warehouse/lake environments). A key expectation of this role is to improve release velocity, reliability, and stakeholder experience by driving automation, standardization, and AI-assisted ways of working (e.g., faster detection, triage, and investigation of data anomalies and release issues).

Job Responsibilities

• Support end-to-end release/change execution across Finance data platforms, covering both planned and ad hoc change events. This role supports releases that occur on weekends, based on release calendars and business needs.
• Support high-velocity, well-controlled change by ensuring governance, approvals, documentation, and evidence are completed without slowing delivery.
• Identify, assess, and escalate risks/issues with clear options, impacts, and mitigation plans; drive timely decision-making.
• Lead stakeholder management across the lifecycle—setting expectations, negotiating scope/timelines, and tailoring communications to varied audiences.
• Embed AI-assisted analytics and automation into release execution and quality controls to accelerate anomaly detection, regression testing, issue triage, and root-cause investigation.
• Establish and track operational KPIs (e.g., release lead time, change failure rate, defect leakage, rework, incident volumes, automation coverage) and use insights to prioritize continuous improvement.
• Partner with data engineering and platform to improve data quality monitoring, observability, and proactive risk identification ahead of releases.
• Drive efficiency and performance improvement across the release lifecycle by standardizing processes, reducing manual effort, improving cycle times, and increasing predictability (e.g., fewer defects, faster recovery, improved on-time delivery).
• Execute testing and quality activities, including regression testing and anomaly detection, to validate changes align with requirements and expected outcomes.
• Produce executive-ready materials (updates, KPIs, decision decks) to support leadership visibility and modernization priorities.
• Program-manage key initiatives and contribute to modernization efforts through disciplined planning, reporting, and delivery governance.

Required qualifications, capabilities, and skills

• A bachelor's degree
• 2+ years of experience in release/change management, program/project management, or related delivery roles.
• Working knowledge of managing release/change events with strong attention to risk, controls, and stakeholder impact.
• Strong data analytics skills, including ability to query and analyze data  to support validation and issue investigation.
• Experience coordinating testing and quality validation (e.g., regression testing, reconciliations, data quality checks) and leading root-cause analysis.
• Stakeholder management skills (influencing, negotiation, expectation management) and strong data storytelling.
• Advanced skills in metrics, reporting, and presentation creation, including executive-level PowerPoint outputs.
• Strong written and verbal communication, with ability to tailor messages by audience.
• Advanced Excel (or equivalent analytical tooling).
• Experience using AI-assisted analytics tools and/or automation to accelerate delivery and improve performance (e.g., anomaly detection, regression testing acceleration, smarter alerting/triage, faster investigation and root-cause analysis, improved data quality monitoring).

Preferred qualifications, capabilities, and skills

• Agile delivery mindset; experience using JIRA and working knowledge of JQL.
• Experience in Financial Services and/or a Consulting background.
• Experience with modern data platforms and tooling, including Databricks.
• Familiarity with Data Mesh concepts and/or cloud strategy.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

Global Finance & Business Management works to strategically manage capital, drive growth and efficiencies, maintain financial reporting and proactively manage risk. By providing information, analysis and recommendations to improve results and drive decisions, teams ensure the company can navigate all types of market conditions while protecting our fortress balance sheet.