Cyber Risk Service Manager

We're looking for a strategic and experienced Cyber Risk Service Manager to support the delivery, governance, and continual improvement of Cyber Security Services across the Bank. You'll be responsible for managing cyber risk, service performance, and operational resilience, providing senior leadership with insight and direction, and ensuring technology services remain secure, resilient, and aligned to business objectives. Acting as a key representative for Technology Services, you'll work closely with stakeholders across the organisation to drive operational excellence, strengthen control effectiveness, and support the Bank's ongoing success.

 

To be successful as a Cyber Risk Service Manager, you should have experience with:

• Using AI technology tools as part of daily work, including technical evaluation, report generation, plan development, executive reporting, and decision support. Experience simplifying processes, reducing manual effort, and leveraging automation tools.

• The ability to break down complex technical assignments, assess risk and business impact, and prioritise actions using data-driven insights.

• The ability to work across a highly matrixed organisation to drive progress and deliver broad objectives. Ability to engage technical teams, senior leadership, suppliers, control functions, and business stakeholders.

• Experience with and an understanding of cyber security threats, vulnerabilities, risk management methodologies, and the processes used to address and mitigate them.

 

Some other highly valued skills may include:

• Using tools such as Python, PowerShell, and other automation technologies to reduce manual effort and improve operational effectiveness.

• A strong understanding of data models, reporting, trend analysis, and the ability to build meaningful views and dashboards to support business objectives.

• Capability to interpret operational and risk data, identify emerging trends, and drive evidence-based decision making.

• Knowledge of operational risk, controls, compliance, resilience, cyber recovery, governance, and risk management processes.

• Good ability to map and understand technical systems, their interconnections, and the end-to-end flows that drive customer outcomes, including architecture, identity flows, network trust relationships, authentication mechanisms, and business processes.

• Experience supporting risk governance forums, tracking remediation activities, and driving sustainable risk reduction across technology environments.

 

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.

 

The location of your role is Knutsford.