Senior Analytics Associate, Marketing Analytics

JOB DESCRIPTION

We are guided by curiosity, passion, and optimism, and we are dedicated to enabling growth opportunities for everyone. You will join a team that values thoughtful analysis, collaboration, and clear storytelling with data. If you enjoy turning complex data into decisions, you will find meaningful opportunities to grow your career here.

As a Senior Analytics Associate, Marketing Analytics at JPMorganChase within Consumer & Community Banking on the Data & Analytics team, you will leverage your analytical expertise to guide strategic decisions through executive dashboards, ongoing reporting, and deep-dive analyses that address emerging business challenges. You will act as a strategic partner, using data and analytics to accelerate growth, improve campaign performance, and deliver actionable insights. You will work closely with stakeholders to enable informed, data-driven decisions and continuous improvement across the team.

Job responsibilities

• Manage and analyze large, complex datasets from multiple sources to develop actionable insights that drive measurable outcomes
• Produce accurate, timely analyses across marketing offer operational performance, trend analysis, campaign performance, and subscriber behavior
• Communicate analytical results clearly to business partners and senior leaders, tailoring content to different audiences and technical backgrounds
• Develop and maintain operational dashboards that support business functions and decision-making
• Partner with cross-functional teams to assess enterprise trends, the competitive environment, and impacts on customer behavior
• Synthesize high volumes of data into meaningful insights and recommendations that enable action
• Support business growth targets by translating business needs into concise, insightful analytics on key trends
• Execute responsibilities with a high degree of autonomy, independently managing workstreams, improving processes, and engaging stakeholders
• Operate effectively in a fast-paced environment by staying organized, detail-oriented, and able to manage multiple priorities

Required qualifications, capabilities and skills

• Bachelor's degree in statistics, economics, mathematics, or engineering with significant quantitative research and data analysis experience
• 4+ years of applied experience using SQL, Python, Alteryx, and Tableau
• Experience preparing and integrating large, complex datasets; strong database skills; and the ability to write, optimize, and tune complex SQL queries
• Demonstrated ability to define metrics, evaluate results, and translate findings into business insights
• Strong critical and analytical thinking skills with high attention to detail
• Excellent written and verbal communication skills, including the ability to distill complex findings for senior leaders and non-technical audiences
• Experience building and maintaining reporting, dashboards, and recurring performance measurement
• Familiarity with modern analytics platforms and data visualization tools
• Proven ability to prioritize, problem-solve, and manage multiple deliverables in a deadline-driven environment
• Experience designing and developing data products, including solutions that leverage artificial intelligence and large language models

Preferred qualifications, capabilities and skills

• Advanced SQL expertise; proficiency with programming languages such as Python or R
• Prior exposure to marketing analytics, competitive intelligence, or strategic analytics
• Strong storytelling through data, with the ability to create clear, influential insights for stakeholder deliverables
• Highly organized, intellectually curious, and able to prioritize multiple tasks

ABOUT US

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

ABOUT THE TEAM

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.