Consulting Project Principal Consultant (Business Process Consulting, Federal Consulting)

About the team

As a member of the Consulting organization, you are responsible for ensuring that a quality, integrated software solution is delivered in a timely manner, at budget, and to our client's satisfaction.

Description

Being a Principal Adoption Manager at Oracle Health dedicated to establishing a healthy portfolio for our Adoption Consulting space, you will lead successful engagement delivery efforts for clients to maximize adoption, efficiency, and satisfaction within the EMR.

Job description displayed in the job posting

We’re on a journey to advance how health happens with technologies that empower patients, support clinicians, inspire innovation, and save lives. Our mission? To create a human-centric healthcare experience powered by unified global data.

It’s a big challenge, but big challenges are what we do best. We’re already transforming some of the world’s largest health systems—helping them turn data into lifesaving decisions and better patient care.

We want people just as dedicated as we are to improving health equity and delivering quality care across the globe. If you’re excited about making healthcare more human, you’ve come to the right place.

The Strategic Analytics and Adoption Team is looking to expand with a new Principal Adoption Manager.  As a Principal Adoption Manager, you lead successful adoption delivery engagements for customers to maximize end-user efficiency, and satisfaction. You will analyze and present data to identify areas of opportunity, lead internal and external customer stakeholders to develop and execute complex adoption plans, and achieve customer goals. You will localize the customer support plan by understanding adult learning principles, and leveraging behavior change techniques. A successful Adoption Manager will manage financials, operations, and other capital for complex projects based on contract terms, and propose resolution strategies for project risks, escalating as appropriate. As a leader on the team, you will analyze and report to internal and external customer stakeholders on progress, key performance indicators, and value achieved.

Our vision is to improve client outcomes through strategic consulting resulting in better caregiver and patient experience. We are excited for you to join our innovative team!

Career Level - IC3L

Responsibilities:

Analyze user experience and other customer outcomes data, and incorporate organizational change techniques and adult learning principles to develop adoption plans for large and/or multi-tenant customers

Lead internal and external customer stakeholders to influence and execute adoption strategies to achieve customer objectives

Build and strengthen relationships with customer C-suite and key decision makers to promote a positive caregiver experience

Oversee and deliver overall project scope and manage financials and other project operations for large and/or multi-tenant customer engagements

Identify and surface recurring project issues and risks, conduct root-cause analysis, and develop remediation strategies; serve as an escalation point for others as needed

Direct, motivate, and develop adoption associates responsible for customer deliverables

Create onboarding and continuous education strategies for internal, third party, or customer resources delivering adoption support and contribute to content as a SME for the larger community

Partner with customers to build and implement multi-modal customer education and continuous support programs

Conduct and deliver detailed analysis and reporting to internal and external customer stakeholders, including identification of new or ongoing areas of opportunity and recommendations for future projects to drive organizational improvement

Train and mentor associates within the analytics and adoption community; influence and contribute to the development and enhancement of processes and best practices

Expectations:

Must be able to obtain and maintain a federal clearance (US Citizen)

Willing to work additional or irregular hours as needed and allowed by local regulations

Work in accordance with corporate and organizational security policies and procedures, understand personal role in safeguarding corporate and client assets, and take appropriate action to prevent and report any compromises of security within scope of position

Willing to travel up to 40% as needed

Perform other responsibilities as assigned

Responsibilities

Creates and manages an overall project plan (including budget, structure, schedule, and staffing needs) for one or more Oracle engagements. Monitors and reports progress/changes against the plan. Drives implementation by providing motivation and direction.

Qualifications

Disclaimer:

Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.
Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from: $70,600 to $148,300 per annum. May be eligible for bonus and equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

1. Medical, dental, and vision insurance, including expert medical opinion

2. Short term disability and long term disability

3. Life insurance and AD&D

4. Supplemental life insurance (Employee/Spouse/Child)

5. Health care and dependent care Flexible Spending Accounts

6. Pre-tax commuter and parking benefits

7. 401(k) Savings and Investment Plan with company match

8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

9. 11 paid holidays

10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

11. Paid parental leave

12. Adoption assistance

13. Employee Stock Purchase Plan

14. Financial planning and group legal

15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

As part of Oracle's onboarding process and consistent with applicable law, US-based employees are required to complete identity verification, which involves the collection and processing of their biometric information. Accommodations to this requirement may be granted following an individualized assessment.