Product Manager - Quality

Job Title: Product Manager, Quality  -  Commercial Product 
 
About The Role 
As Product Manager for Quality within Commercial Product, you will play a pivotal role in helping 
Tesco achieve its ambition to be the UK’s leading full‑line retailer for quality perception by 2028/29. 

You’ll be part of a team at the forefront of using data, intelligence and AI to help the business make 
better decisions and take smarter actions, ensuring our products in store consistently meet high 
quality standards and leave customers happier after every shop. You will own the roadmap for 
myProduct: Quality, shaping how we deliver increasingly valuable insight and recommendations 
that support colleagues across head office, depots and stores. 

Reporting to the Lead Product Manager, the successful candidate will be passionate about driving 
forwards the Product’s strategy, roadmap and execution for Quality to have real business impact.  

About Commercial Product 
At Tesco, significant changes are underway to continue to grow our business, and our Commercial 
Product team is at the heart of this transformation. We are redefining how colleagues collaborate 
and interact with partners to ensure processes across buying and managing products are simple, 
standard, and effective. 
We are accountable for creating world-leading technology products that embed best practices and 
leverage advanced AI and ML capabilities to unlock solutions to complex business challenges. 
Joining our team of Product, Programme and Change Managers you will have the opportunity to 
contribute in a very real way to Tesco’s success. 

We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work. Click Here to find out more! 

 

• Annual bonus scheme of up to 20% of base salary 
• Holiday starting at 25 days plus a personal day (plus Bank holidays) 
• Private medical insurance 
• 26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave 
• Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing 

Responsibilities include but are not limited to: 
•  You will build strong relationships with internal/ external stakeholders and drive the Product 
strategy & execution for it 
•  Engage with stakeholders to formulate the vision, strategy and long-term roadmap you’re 
your product and execute it well by constantly managing stakeholder’s expectations, 
working through dependencies across multiple products/ teams 
•  Understand key user personas, customers & stakeholders for your product and their pain 
points really well 
•  Understand and demonstrate all of the features of your product to different audiences 
within and outside of your immediate product team 
•  Effectively present the vision, roadmap, KPIs and execution plans (release/ sprint plans) for 
your product 
•  Effectively document and explain new requirements to the engineering team using user 
stories, personas, and acceptance tests and help the team in breaking down a complex piece 
of work / epic into smaller, deliverable chunks of value that can be delivered faster 
•  Steer sprint / release planning sessions by working with engineering counterparts to plan 
sprints / releases that deliver maximum business value in least effort 
•  is accountable for the performance and adoption of your product and work towards 
increasing it 
•  Lead discovery work for any new product/feature, collaborating with user experience (UX) 
and engineering teams to prototype and validate the response to the business problem, 
ensuring that decisions are data driven and measured against agreed KPI’s 

•  Provide leadership and direction to cross functional team (s) on short-term tasks/ near-term 
priorities 
•  Monitor competitor activity and overseas market trends 
•  Drive the acceptance and adoption of ideas and improvements with product and 
engineering stakeholders 
•  Provide support and coaching to junior Product Managers as well as peers 
•  Prioritise coordinate and communicate the resolution of live product issues independently

You will need 
You’ll need to have demonstrated experience of: 
•  Product management best practice & methodologies. 
•  Proven success of having managed a complex product that led to the delivery of significant 
value to your stakeholders. 
•  Have ownership of a Product involving multiple internal/ external stakeholders and drive the 
Product strategy & execution for it.  
•  Demonstratable understanding of User Research / Design Thinking concepts in your product 
work. 
•  Good knowledge in the use of Tools & Techniques for Backlog prioritisation, managing 
dependencies and for gaining insights using available data points. 
•  Broad knowledge and understanding of the technologies relevant to product management. 
•  Knowledge and experience of software development methodologies and processes. 
•  A methodical and analytical approach, great problem-solving skills and can provide logical 
answers to complex problems. 
•  Prioritisation techniques to refine & groom your feature backlog regularly. 
•  Attitude and the aptitude to learn new product area/domain quickly. 
•  Identify and remove impediments faced by the team by working with your Lead Product 
Manager and other stakeholders and proactively flag any risks or delays in your 
commitments. 
•  Handle conflicting priorities well, communicate clearly and understand how to drive a high 
level of focus and excellence with a strong, talented team. 
•  Drive the acceptance and adoption of ideas and improvements with product and 
engineering stakeholders. 
•  Provide support and coaching to junior Product Managers as well as peers. 
•  Prioritise coordinate and communicate the resolution of live product issues independently.  
•  Excellent written & verbal communication skills.  
•  Great presentation & influencing skills.

•  This job would suit a Team Player who enjoys and is inspired by working collaboratively with 
other members of the team and wider stakeholders. 

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet. 

 

We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here. 

 

We’re a big business and we can offer a range of diverse full-time & part-time working patterns across our many business areas, which means that we can find something that works for you.  We work in a more blended pattern - combining office and remote working.  Our offices will continue to be where we connect, collaborate and innovate.  If you are applying internally, please speak to the Hiring Manager about how this can work for you - Everyone is welcome at Tesco.