Lien Specialist

Description

The Lien Specialist role is responsible for file intake and set up of all Medicare, Medicare Advantage Plan, Part D, and Medicaid referrals including a full review, analysis, and dispute of correspondence received from the various recovery contractors. The Lien Specialist role is client facing and dedicated to delivering professional communication, timely responses, and overall excellent customer service to our clients. If you thrive in a fast-paced environment that emphasizes individual accountability with the support of a team structure, come join us!

Responsibilities

• Intake incoming referrals into claims system, including follow-up of incomplete referrals for missing information
• Comprehensive review, analysis and dispute of assigned Conditional Payment correspondence
• Serve as primary point of contact for assigned clients. Communication includes, but is not limited to, client inquiries, case status requests, case updates and general subject matter questions. Communication is both written and verbal.

Qualifications

• 0-2 years’ experience
• Associate or bachelor’s degree preferred
• Detail oriented, organized, and quality focused 
• Excellent customer service and communication skills, both verbal and written
• Advanced technical skills and working knowledge of Microsoft Office
• Able to work independently, self-directed, highly motivated
• Desire to work in a fast-paced, professional environment
• Flexible and adaptable