Business Analyst

Job Description:

Key Responsibilities

• Requirements Elicitation: Engage directly with end-users, Product Owners, and domain experts to capture functional and non-functional requirements.

• Backlog Management: Author clear user stories, acceptance criteria, and process models, maintaining a well-groomed and prioritized product backlog.

• PI Planning Support: Collaborate during SAFe PI planning to define feature dependencies, enabler stories, and business value metrics.

• Process Optimisation: Map existing legacy workflows and design optimized future-state business processes tailored for digital transformation.

Core Technical Skills

• Proficiency in agile backlog management tools (Jira, Confluence, Azure DevOps).

• Strong capability in process mapping, data modeling, and requirements traceability documentation.

• Understanding of software development lifecycles and modern digital delivery paradigms.

Leadership and Personal Strengths

• Exceptional stakeholder management and active listening skills.

• Ability to distill ambiguity and complex operational scenarios into structured, actionable specifications.

• Strong facilitation skills for workshops and alignment sessions.

Typical Qualifications / Experience

• Professional Experience: 3–5 years’ experience as a Business Analyst or Business SME, with demonstrated experience eliciting requirements, process mapping, and grooming user stories within Agile Scrum / SAFe environments.

• Education & Foundational Benchmark: NVQ Level 3 or equivalent education / higher degree.

• Professional Certifications: Formally certified in Business Analysis (BCS International Diploma in Business Analysis / Foundation, or IIBA ECBA/CCBA); Agile / SAFe credential (e.g. SAFe Product Owner/Product Manager [POPM]) advantageous.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

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