Business Analyst, Associate

The Associate Business Analyst (BA) plays a key role in the development and enhancement of the Infor Birst Analytics Platform. He / She is responsible for gathering, analyzing, documenting, and validating business requirements for new features, enhancements, and product improvements. This role works closely with Product Management, Engineering, QA, UX, and stakeholders across multiple regions to deliver valuable analytics and reporting capabilities.

A Typical Day in the Life Includes:

• Elicit, analyze, and document business and functional requirements for Birst features and enhancements.
• Collaborate with Product Managers, Developers, QA, UX Designers, Customer Success, and external stakeholders to define product scope and priorities.
• Create detailed requirement artifacts including: 
  • User stories
  • Jira tickets
  • Wikis
  • Wireframes and mockups
  • Process flows and acceptance criteria
• Maintain a development-ready backlog with sufficient detail for upcoming sprints.
• Facilitate stakeholder discussions and alignment meetings.
• Validate implemented functionality against business requirements.
• Partner with QA to ensure comprehensive testing coverage and requirement traceability.
• Support release readiness activities including release notes, help documentation, knowledge base articles, and customer-facing communications.
• Conduct competitive analysis and research industry trends to identify product improvement opportunities.
• Work across global time zones to support stakeholders in North America, Europe, and India. 

Basic Qualifications:

• Strong requirements gathering and analysis skills.
• Excellent written and verbal communication skills.
• Experience creating detailed product documentation and specifications.
• Knowledge of Agile/Scrum methodologies and SDLC processes.
• Strong analytical and problem-solving abilities.
• Ability to translate business needs into actionable development requirements.
• Experience with Jira, Confluence/Wikis, wireframing tools, and collaboration platforms.
• Understanding of BI, Analytics, Reporting, Data Modeling, and SQL concepts.
• Ability to work independently and manage multiple priorities.

Preferred Qualifications:

Preferred Qualifications

• Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field.
• Analytics, Reporting, BI, or SaaS product experience.
• Familiarity with data warehousing, reporting tools, and cloud analytics platforms.
• Experience working with enterprise software products and customer-facing feature development.

Success Measures

• Well-defined and actionable requirements.
• Development backlog maintained at least 1–2 sprints ahead.
• High-quality feature delivery with minimal requirement gaps.
• Effective stakeholder communication and alignment.
• Accurate release documentation and customer-facing enablement materials.
• Strong collaboration across Product, Development, QA, and UX teams.