Innovation Facilitator

 

What You’ll Do

Before sessions

• Hold client discovery calls to understand the challenge, the stakeholders, and what a successful session looks like. 
• Build a session knowledge base, including company context, desk research, stakeholder mapping, and problem framing.
• Design session materials, including facilitation guides, canvases, templates, and run-of-show. 

During sessions

• Facilitate co-creation and discovery sessions with client stakeholders, including Director and Head-of level.
• Apply Design Thinking methods to move groups from problem definition to prioritised opportunities. 
• Build demonstrators and prototypes live using Claude Code or similar tools, turning rough concepts into working artefacts during the session itself. 
• Adapt pace, energy, and method in real time as the session evolves. 

After sessions

• Synthesise outputs into clear client-facing artefacts, including opportunity maps, insight summaries, decision registers, and action plans.
• Ensure continuity across multi-session engagements and clear hand-offs to delivery teams.

 

Qualifications

 

Essential criteria

• Experience in a facilitation, innovation, product, or service design role. 
• Demonstrated ability to facilitate workshops with senior stakeholders, not only support or observe.
• Applied experience of Design Thinking methods, including double diamond, empathy mapping, ideation, and rapid prototyping. 
• Ability to build demonstrators and prototypes live in a session using Claude Code or similar tools. This is important for success in the role because the Studio Lead needs to demonstrate ideas through working examples.
• Excellent written communication for client-facing pre- and post-session materials. 
• Dublin-based and able to act as the Studio’s day-to-day contact. 

Desirable criteria

• Experience in an innovation lab, corporate design studio, or AI/digital consultancy.
• Familiarity with AI transformation challenges and how organisations adopt AI at scale.
• Experience facilitating multi-session discovery programmes, not only standalone workshops. 

Background We’re Hiring From

Candidates will typically come from one or more of: 

• Innovation labs or corporate design studios. 
• Product management or UX/service design consultancy. 
• Technology consulting with clear facilitation and client-facing experience. 

This is a practical facilitation and live prototyping role, focused on helping client groups move from discussion to clear outputs. The role prioritises live prototyping over presentation-only outputs.