Business Analyst (Consultant level)

Role: Business Analyst

Location: London, Birmingham, Bristol

Salary: Competitive (based on experience)

Level: CL9  –  Consultant

 

Join Secure Transformation Services, the UK market leading team for sovereign tech transformation at secure clients working on projects in complex, regulated, public sector environments. 

 

We deliver services that make a lasting impact by improving users lives, making our country safer and enabling business to evolve. Our impact goes beyond improving utilisation and sales KPIs. We are expanding the STS Business Analysis team to shape new ambitious and business critical products and experiences for users of both public and private sector clients. 

 

The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance. 
 

Requirements
 

You will play an important role in bridging the gap between all business stakeholders, both internal and external, including Sales, Project Management, Technical Architecture, Development, QA Testing, and service support colleagues. You will take ownership to understand the change needs of our clients, investigate business problems and opportunities, and facilitate the delivery of appropriate changes through the application of business analysis techniques and documentation. For this role you are: 

• Performing discoveries and are comfortable with planning, conducting, analysing and communicating findings that ground design decisions against user needs. 

• An intellectually curious, creative problem solver and passionate about solving business problems by creating inclusive, accessible services for a diverse user population.  

• Collaborative and supportive, and you enjoy working in a dynamic and creative environment. You are comfortable working with the different technical experts being part of a multidisciplinary team. 

• Keen to be up-to date with AI advancements and are passionate to steer clients to take advantage of AI, and how AI can bring efficiencies to your ways of working. 

• Co-creator with stakeholders and users. You relish participation of stakeholders and the wider team and have experience leading workshops and broader inclusive design initiatives. 

• A great with stakeholders and are an engaging communicator, able to speak fluently to businesspeople, designers, engineers and other stakeholders. 

• Elaborate epics and user stories from high level concepts to 'playable' units of work for the Developers. 

• Craft and translate business needs into traceable requirements and show evidence how the solutions meet the required needs with measurable value and business priority.  

• Comfortable working with the team reshaping user stories and defining acceptance criteria.  

• Elaborate epics and user stories from high level concepts to 'playable' units of work for the Developers.  

• Work closely with the Design and Research team, notably User Researchers and Service Designers, and integrate and enable user research as part of elaboration and continuous improvement  

• Assist the / Delivery Manager / Scrum Master with maintenance of physical and digital Agile boards  

• Can articulate the definition of ready/done, user story kick-off and sign-off and requirements for UAT 

• Work with other Business Analysts, Product Managers, Delivery Managers, Technical Leads and QA and external stakeholders on site  

• An advocate for best practice and promote business analysis across Secure Transformation Services 

 

Experience

• Previous business analysis experience 

• Knowledge and application of the Requirements Engineering Process and experience in the Software Development Lifecycle (SDLC).  

• Experience of applying a variety of BA techniques appropriate to the business situation such as Business Process Modelling (using BPMN), Context Diagrams, Use Cases, SWOT analysis, MOST analysis and Business Activity Models to support the investigation and analysis of business situations. 

• Experience of working in an agile context. 

• Experience in a range of prioritisation techniques (RoM, t-shirt sizing, MoSCoW etc). 

• Understanding of user centric design experience with non-functional aspects such as security, privacy, accessibility, performance and reliability.