Technical Programme Manager

Position: Technical Programme Manager
Department: Delivery - Technical Programme Management
Reporting to: Senior Delivery Lead
Location: London
Hybrid role: 3 days a week from our London office & 2 days working from home
Full time, FTC (1 year)

Ready for a challenge?

Just Eat Takeaway.com is a leading global online food delivery marketplace headquartered in Amsterdam and listed on the London Stock Exchange. We connect millions of customers with over 155,000 restaurants across 24 countries, offering over 100 different cuisines from local independents to globally famous restaurants.

JET is rapidly expanding its Product & Technology offering across all markets, and we're looking for talented individuals to help drive the delivery of our largest and most complex growth-related programmes.

About this role

The Associate Technical Programme Manager will oversee the delivery of growth-related programmes within the Retail Media domain, manage dependencies, align with stakeholders, and contribute to larger portfolios. This role will create the relationships and structures needed to deliver results involving multiple teams in a complex networked organisation.

You will be responsible for managing the successful delivery of growth-related project initiatives, working directly with the Head of Product and Senior Engineering leaders. You'll ensure the strategy for the domain is thoughtfully developed using outcome-driven key indicators and that execution plans are efficiently created with clear ownership. As a key senior point of contact for Retail Media domain programmes, you must be adept at understanding the landscape, ensuring quality is consistently high, and managing stakeholder expectations.

These are some of the key components to the position:

• Ensure programme objectives are understood and communicated to all stakeholders with clearly defined roles and responsibilities
• Implement programme governance, establishing procedures, communication structures, and monitoring processes while ensuring best practices are followed
• Lead governance meetings with senior stakeholders and manage stakeholder expectations effectively
• Work with product and engineering stakeholders to prioritise roadmaps and develop KPIs to show project impact
• Resolve and remove team impediments by identifying and managing dependencies and removing blockers
• Apply Agile delivery best practices at scale across multiple concurrent workstreams
• Enable delivery of outcomes by ensuring effective transparency, dependency management, and short to long-term planning
• Communicate project status to a wide range of stakeholders, ensuring information is available for decision-making
• Identify constraints, dependencies, and risks proactively, organising delivery to mitigate impact
• Timebox key milestones and decisions effectively, challenging plans to ensure maximum value delivery

What will you bring to the team?

• Strong project management experience in an agile environment with relevant certification
• Knowledge of and advocacy for Agile methodologies with ability to apply them at scale
• Strong background in technology and full software delivery lifecycle
• Experience identifying and managing cross-departmental dependencies in complex programmes
• Proven ability to work with executive-level stakeholders with excellent communication and presentation skills
• Experience using work management tools such as JIRA and Confluence
• Strong problem-solving skills with ability to process complex concepts and develop innovative solutions
• Ability to analyse data and provide appropriate metrics to stakeholders, including knowledge of growth performance metrics
• Highly organised with ability to manage multiple concurrent competing projects and delegate appropriately
• Collaborative, communicative, and inclusive approach with openness to giving and receiving feedback

At JET, this is how we play

We provide the platform and tools to help independent restaurants move online and reach a significantly broader customer base – generating increased orders and helping grow their businesses. We also provide the insights, advice, and support our growing community needs to satisfy customers and raise standards across the vibrant takeaway sector.

To make Just Eat the great company it is, it takes a great team of people. We're passionate about nurturing our people and offer a full programme of training and support to our employees – helping them develop their careers in a way that suits them. We're looking for individuals who are proactive, organised, and value-driven; collaborative, communicative, and inclusive; receptive to feedback; and comfortable with flexibility, ambiguity, and changing priorities.

Inclusion, Diversity & Belonging

No matter who you are, what you look like, who you love, where you are from, religious beliefs, or takeaway preferences, you could find your place at Just Eat Takeaway.com. We're a diverse and inclusive workplace that promotes a sense of belonging, allowing all of our people to bring their most colourful and complex selves to work every day.

What else are we delivering?

Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET journeys.

Are you ready to join the team? Apply now!

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