Global Head of Reconciliation Technology

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If you’re looking for further opportunities to develop your career, take the next step in fulfilling your potential right here at HSBC.

HSBC is one of the largest banking and financial services organizations in the world, with operations in 58 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions.

Business/ Department: CIB HBEU Technology

Open Positions: 1

Role:  Global Head of Reconciliation Technology

Global Career Band: 3

Work Location: Pune

The Opportunity:

The Global Head of Reconciliation Technology will lead a critical function Reconciliations and Fee Billing within Markets Operations Technology, overseeing reconciliation processes across multiple business units and geographic locations. This senior leadership role involves managing a team of 100+ professionals globally, handling over 4000 reconciliation processes, overseeing a c25 million USD budget and ensuring compliance with regulatory requirements. The role holder will drive technological innovation, business strategy to optimize reconciliation operations and thereby minimizing run-the-bank costs.

This role is responsible to lead a team across five locations - UK, France, Canada, China, and India ably supported by business support teams across the bank.

In this role, you will:

• Evaluate, recommend, and implement innovative reconciliation technologies, including cloud-based solutions like AWS, TLM, and Duco.
• Collaborate with IT and other departments to integrate reconciliation systems with broader banking technologies.
• Stay abreast of industry trends and advancements in reconciliation technologies and apply them to improve operations.
• Ensure all reconciliation processes comply with applicable regulatory requirements and industry standards.
• Develop and maintain risk management frameworks to identify, assess, and mitigate risks associated with reconciliation operations.
• Collaborate with compliance and risk management teams to ensure the integrity and security of reconciliation data.
• Build and maintain strong relationships with internal and external stakeholders, including vendors, regulators, and cross-functional teams.
• Communicate effectively with senior management and other stakeholders regarding reconciliation strategies, progress, and challenges.
• Represent the bank in industry forums and conferences related to reconciliation technology.
• Implement the Technology Strategy and maintenance of reconciliation systems. This includes ensuring that systems are reliable, scalable, and compliant with the risk management framework.
• Implementing new Reconciliations and ensuring the existing reconciliations are suitably supported.
• Drive innovation and continuous improvements.
• Manage budgets and resources, ensuring that technology investments are aligned with business goals, and managing project costs

Teamwork 

• Build and maintain the broad and diverse set of skills required to run the team.
• Provide strategic direction, leadership, support, guidance, and management for the team.
• Functional leadership of IT managers and ensure best practices for team management.
• Strategic engagement with key 3rd parties and vendors to ensure a strong partnership is established for the strategic benefit of the Bank.
• Establish a robust communication and support mechanism across Technology and Business teams.
• Ensure the necessary resources are sourced to support demand.
• Ensure there is a strong colleague development framework in place including succession planning, diversity balance, nurturing, coaching, skills development, and career progression.

To be successful in this role, you should meet the following requirements:

• Over 15 years’ experience with financial Technology, Strong knowledge of relevant Technology trends, ETL and DevOps ways of working
• This includes the ability to lead and motivate a team, manage projects, and make strategic decisions. Analytical thinker with the ability to drive innovation and change.
• Proven record of leading large, global teams and managing significant budgets.
• Strong technical background with exposure to AWS or other cloud-based reconciliation solutions like TLM and Duco.
• In-depth knowledge of regulatory requirements and best practices in reconciliation processes.
• Excellent leadership, communication, and people skills.

Additional Skills

• Analytical thinker with the ability to drive innovation and change.
• Strong analytical and critical thinking skills
• Ability to manage multiple priorities and projects in a challenging environment.
• Experience in vendor management and contract negotiation
• Familiarity with data management and security practices

You’ll achieve more when join HSBC 

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

                                                                                 ***Issued By HSBC Software Development (India) Limited***