Cloud Operations Engineer

Job Requirements:
• 3–5+ years of experience in cloud operations, DevOps, SRE, systems engineering, or platform engineering.
• Strong hands-on experience with AWS or Azure, and exposure to the other cloud platform.
• Deep cloud networking knowledge with either AWS or Azure - VPC’s/VNETs, Cloudwan, VWAN, VPN Tunnels/gateways, loadbalancer.
• Experience with compute, storage, and platform services and Kubernetes.
• Kubernetes experience, including deployment, operations, troubleshooting, and cluster support.
• Experience with Infrastructure as Code, preferably Terraform.
• Scripting experience in Bash, Python, or similar tools.
• Experience with observability and monitoring tools such as ADX, Fabric, Prometheus, Grafana, Elastic Stack, and Zabbix.
• Drive cloud cost efficiency by eliminating waste, right-sizing resources, and promoting cost-aware operations.
• Strong troubleshooting, communication, and collaboration skills.
• Linux administration experience, ability to troubleshoot.
• Cloud Networking certification in either AWS or Azure.

Key Responsibilities:

• Operate and support cloud infrastructure across AWS and Azure, with strong proficiency in cloud networking with either platform and working familiarity with the other.
• Hands-on experience in cloud network design, implement and troubleshooting with AWS or azure.
• Manage and troubleshoot Kubernetes-based workloads and platform services.
• Build and maintain infrastructure using Terraform and related automation practices.
• Support production deployments across multiple regions and geographies, with attention to resilience, availability, and performance.
• Monitor system health, investigate incidents, and support service restoration for production issues.
• Automate operational tasks using Python, Bash, or similar scripting languages.
• Create and maintain operational documentation, runbooks, and support procedures.
• Use GitHub Copilot and other modern AI-assisted engineering tools to accelerate troubleshooting, scripting, and documentation while validating outputs carefully.
• Track, manage, and break down projects in JIRA into epics, stories, and tasks demonstrating strong ownership, accountability, and work ethic.
• Participate in 24x7 on-call rotation schedule and respond to occasional off-hour outages and take part in subsequent service restoration efforts.