Vice President, People & Lifecycle Communications

At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody’s is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we’re advancing AI to move from insight to action—enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence.

If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. 

Skills and Competencies

• 7–10 years of experience in internal communications, employee experience, or HR communications, ideally within a large, global organization
• Proven experience partnering directly with HR and People teams on sensitive or complex workforce communications
• Exceptional writing skills with the ability to translate policy and program changes into clear, human, and compelling narratives
• Strong judgment and discretion when handling confidential or emotionally sensitive content
• Experience with employee engagement or lifecycle communications platforms and metrics
• Proven people management skills with a player-coach mindset, including the ability to set strategy, establish priorities, and guide execution while developing team capabilities
• Ability to operate cross-functionally and align internal messaging with the broader organizational voice and brand
• Hands-on experience and proficiency in artificial intelligence tools to streamline workflows and enhance operational efficiency. Proven ability to implement AI-powered solutions to solve business challenges. Demonstrates a growing awareness of AI risk management and a commitment to responsible and ethical AI use

Education

• Bachelor's degree required

Responsibilities

Lead employee lifecycle communications at Moody's, from onboarding through career milestones, shaping how employees and future talent experience the company.

• Own the strategic direction and lead the team responsible for employee lifecycle, communications, including onboarding, promotions, anniversaries, recognition programs, and career-milestone moments
• Serve as a strategic advisor to the CHRO and People leadership team, building a clear and cohesive narrative that demonstrates the impact of People team priorities and objectives across the workforce
• Partner with the People team to translate policy and program changes in areas such as performance, compensation, and benefits into clear, credible, and timely employee communications
• Support enterprise-wide internal communications strategies, ensuring lifecycle messaging is consistent with the company's broader voice and tone
• Develop content and channels that advance culture and engagement initiatives, including recognition and employee-storytelling programs
• Advise People leadership on communications approach for sensitive workforce topics, including organizational change
• Measure the effectiveness of lifecycle communications and continuously refine programs based on employee feedback and engagement data
• Collaborate with Executive Visibility, Brand, and Regional Communications teams to ensure alignment between internal and external narratives

About the Team

The MCO Reputation team is responsible for shaping and protecting Moody's corporate reputation — both externally and with our own people. We treat the employee experience as a core component of how Moody's is perceived, connecting the stories of our workforce to the broader narrative of who we are as a company. By joining our team, you will contribute to communications work that sits at the intersection of people strategy, culture, and reputation — work that directly influences how over 14,000 employees around the world experience Moody's every day.

For US-based roles only: the anticipated hiring base salary range for this position is $151,300.00 - $219,400.00, depending on factors such as experience, education, level, skills, and location. This range is based on a full-time position. In addition to base salary, this role is eligible for incentive compensation. Moody’s also offers a competitive benefits package, including not but limited to medical, dental, vision, parental leave, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, a discounted employee stock purchase plan, and tuition reimbursement.

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender, age, religion or creed, national origin, ancestry, citizenship, marital or familial status, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by law. Moody’s also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about a reasonable accommodation, or need assistance with completing the application process, please email accommodations@moodys.com. This contact information is for accommodation requests only, and cannot be used to inquire about the status of applications

For San Francisco positions, qualified applicants with criminal histories will be considered for employment consistent with the requirements of the San Francisco Fair Chance Ordinance.

This position may be considered a promotional opportunity, pursuant to the Colorado Equal Pay for Equal Work Act.

Click here to view our full EEO policy statement. Click here for more information on your EEO rights under the law. Click here to view our Pay Transparency Nondiscrimination statement.

Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.